Technical Operations Manager, OSP Construction

With the gFiber team, you’ll work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, as well as deploy new technologies to local markets and surrounding communities. In this role, you will manage the day-to-day operations, milestone tracking, and completion of projects related to the construction of our OSP FTTH network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning, construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

• Quality Management - ensure projects are built according to approved engineering design plans, Google Fiber Standards & Spec, in adherence to current contract SOW’s, and aligned with municipal expectations/requirements. Foster an open, transparent, and cross-discipline change management process when deviations are necessary during build execution.
• Project Management -manage project pipelines, budgets, scheduling, resource/activity planning, activity sequencing/prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management.
• Vendor Management - develop, manage, maintain, and drive the Vendor construction schedule as a partner. Ensures project milestones and delivery dates are aligned with business commitments and work mitigating solutions to risks that arise.
• Clearly communicate expectations and project status effectively/concisely. Work with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly for network acceptance. 
• Be able to work autonomously with minimal guidance and supervision. Be comfortable standing up a new program geographical area with limited onsite support. 
• Comfortable with converting conceptual market deliverables to specific action steps and assigning roles & responsibilities to support Teams.

• Bachelor’s degree or equivalent practical experience.
• 4 years of Program/Project Management experience within large scope, capital intensive, technical scopes of work.
• 4 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• 4 years experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments, and providing insights/ influence to commercial terms with contractors and vendors. 
• Experience managing capital, operational and technical programs.

• PMP, PgMP or other project management certification.
• 7 years of Project/Program Management experience.
• 7 years of experience in a Vendor Management role. 
• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Demonstrated ability to employ quality troubleshooting skills and creative problem solving abilities under pressure.