Technical Product Intern

Red Hat Inc
  • Boston, MA
  • Remote
    15 days ago

    Job Description

    About the Role

    Do you love learning how technology works and then figuring out the best way to explain its value to others?

    As a Technical Product Intern, you'll get hands-on experience with Red Hat technologies while learning how technical products are positioned, demonstrated, and brought to life for customers and users.

    You'll work alongside Technical Marketing Managers, Product Managers, Engineers, and other technical teams to understand our products and turn complex capabilities into clear, compelling technical experiences. Depending on your team, you might build a product demo, create a hands-on lab, develop a tutorial, explore a customer use case, analyze product or content data, or help tell the technical story behind a new capability.

    Note: This role's internal title at Red Hat is Technical Marketing Manager (TMM).

    What You'll Do

    • Own a meaningful project end to end, real responsibility from day one

    • Create hands-on technical materials such as demos, tutorials, blogs, sample workflows, dashboards, or presentations that help people understand and use Red Hat products

    • Work with product management, engineering, and technical teams to align content with what users actually need

    • Use AI tools to work smarter and faster and explore where AI can improve how we create and deliver content

    Every Team Is a Little Different

    The work you do will depend on the team you're placed with. Examples of what that might look like:

    • Create a beginner-friendly Linux lab or how-to guide for administrators

    • Build an automation demo that shows how teams simplify repetitive IT tasks

    • Explain a Kubernetes workflow or create container-focused content for developers

    • Develop a tutorial for AI developer tools or hands-on examples for builders

    • Analyze product usage or content performance data

    What You'll Learn

    During your internship, you'll gain experience in:

    • How enterprise open source products are built, explained, and adopted by technical users

    • How to turn complex technical concepts into clear, compelling stories

    • What it looks like to work in a global, cross-functional technology organization

    • Hands-on experience with Red Hat products and open source communities

    What We're Looking For (Required)

    • Currently pursuing a degree or experience in a technical, product, design, communications, or related field, such as computer science, engineering, information systems, HCI, technical communication, data analytics, or similar

    • Genuine curiosity about technology: You like understanding how things work and explaining it to others

    • Strong written and verbal communication:You can make something technical easier to understand

    • Comfortable working independently and taking ownership of your work

    Nice to Have

    • Familiarity with Linux, containers (Docker, Podman, Kubernetes), or cloud platforms

    • Experience with AI tools, open source projects, or developer communities

    • Prior internship, co-op, or project work where you created technical content, demos, or tutorials

    Red Hat will not be providing visa sponsorship for this position. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

    About Red Hat

    Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

    Inclusion at Red Hat

    Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

    Equal Opportunity Policy (EEO)

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

    Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

    Numbers & Facts

    LocationBoston, MA (
    Remote
    )

    Skills

    • Artificial Intelligence (AI)unmatched
    • Blogunmatched
    • Cloud Computingunmatched
    • Computer Scienceunmatched
    • Content Delivery/Distributionunmatched
    • Content Developmentunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Data Analysisunmatched
    • Dockerunmatched
    • Geneticsunmatched
    • Human-Computer Interactionunmatched
    • Information Technology & Information Systemsunmatched
    • Legalunmatched
    • Linux Operating Systemunmatched
    • Medical Conditionsunmatched
    • Open Sourceunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Product Demonstrationunmatched
    • Product Designunmatched
    • Product Developmentunmatched
    • Product Engineeringunmatched
    • Product Positioningunmatched
    • Programming Toolsunmatched
    • Recruiting/Staffing Agencyunmatched
    • Red Hat Linux Operating Systemunmatched
    • Reporting Dashboardsunmatched
    • Technical Leadershipunmatched
    • Technical Marketingunmatched
    • Technical Writingunmatched
    • Usage Analysisunmatched
    • Use Casesunmatched
    • Writing Skillsunmatched

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