Technical Product Manager

Aditi Consulting

Alpharetta, GA

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JOB DETAILS

SALARY

$63–$64 Per Hour

SKILLS

Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Authentication, Automation, Automotive Automation, Backlog Prioritization, Communication Skills, Consulting, Continuous Improvement, Cross-Functional, Customer Experience, Customer/Consumer Behavior, Data Analysis, Documentation, Emerging Technology, Establish Priorities, Identify Issues, Improvement Metrics, Insurance, Machine Tool, Messaging Technology, Multiplatform/Cross-Platform, Onboarding, Organizational Skills, Problem Solving Skills, Process Improvement, Product Engineering, Product Management, Product Support, Production Management, Production Support, Purchasing/Procurement, REST (Representational State Transfer), Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, System Migration, Technical Leadership, Technical Support, Telephony, Usability Engineering

LOCATION

Alpharetta, GA

POSTED

1 day ago

Payrate: $63.00- $64.00/hr.

Summary:
We’re hiring a Technical Product Manager to support our modernized Insurance Platform while helping maintain stability for existing customers. This role will be focused primarily on supporting live systems, resolving issues, and ensuring reliability, while also contributing to onboarding new products and improving platform capabilities.

Responsibilities:

Platform Ownership & Delivery

Own defined components of the Insurance Platform (e.g., APIs, batch, connectivity, or support tooling) as products
Define and prioritize backlog in alignment with platform goals, operational needs, and customer impact
Partner with engineering to deliver scalable, high-quality platform capabilities
Identify opportunities to enhance platform capabilities through data-driven insights and emerging technologies (e.g., intelligent automation, anomaly detection)

Support, Stability & Legacy Continuity

Own triage, prioritization, and resolution of platform-related production issues
Serve as the primary coordinator across Product, Engineering, and Support teams for issue management
Ensure clear communication of incidents, impacts, and resolutions to internal stakeholders and customers
Identify recurring issues and drive root cause fixes to improve platform stability
Leverage data patterns and automation opportunities to proactively detect, prevent, or reduce production incidents
Maintain operational readiness, including monitoring, escalation, and support processes
Support legacy platform needs while ensuring stability during modernization efforts

Platform Expansion & Onboarding

Partner with product teams and customers to support integration and adoption
Drive improvements in onboarding speed, documentation, and overall developer experience
Identify opportunities to streamline onboarding and reduce integration effort through automation and intelligent tooling
Deliver incremental enhancements to platform capabilities (APIs, batch, connectivity, tooling)
Contribute to migration efforts from legacy to modern platform solutions

Cross-Functional Collaboration

Act as the connector across Product, Engineering, Architecture, Operations, and Customer teams
Align stakeholders on priorities and tradeoffs between operational stability and innovation
Partner with engineering to explore and implement enhancements that improve efficiency, scalability, and platform usability

Data-Driven Decision Making

Use operational and product data to prioritize work and guide decision-making
Track and improve key metrics such as incident trends, resolution time, onboarding speed, and platform adoption
Identify patterns in platform usage, support issues, and customer behavior to inform prioritization and continuous improvement

Governance & Standards

Ensure all platform capabilities align with data standards, API standards, and governance processes
Enforce consistency, scalability, and reuse across platform solutions
Partner with governance teams to maintain a high-quality, well-managed platform

Qualifications Required:

3+ years of experience in product management, technical product management, or a related role
Experience working with APIs, integrations, or data-driven platforms
Strong ability to work cross-functionally with engineering and technical teams
Experience managing production issues or supporting live technology products
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills

Qualifications Preferred:

Experience in insurance, fintech, or data/analytics platforms
Familiarity with API-based architectures (REST, authentication methods, etc.)
Experience in platform modernization or legacy system migration initiatives
Experience working in agile delivery environments
Experience with AI-enabled solutions or use of AI to improve platform capabilities, operations, or customer experience (e.g., automation, anomaly detection, intelligent workflows)

Pay Transparency: The typical base pay for this role across the U.S. is: $63.00- $64.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, denmatch, lifeion benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.

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About the Company

Aditi Consulting

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