Technical Program Manager – Manufacturing Operations

Job Description:

We are partnering with a fast-growing manufacturing organization seeking an experienced Technical Program Manager to support high-impact production and engineering initiatives within a fast-paced factory environment. This position is ideal for someone with strong manufacturing execution experience, hands-on technical problem-solving ability, and the confidence to manage customer-facing operational challenges.

The ideal candidate thrives in a production setting, works effectively across engineering and operations teams, and can lead complex manufacturing activities from launch through stabilization.

Responsibilities

• Lead cross-functional manufacturing programs focused on process optimization, production readiness, operational recovery, and continuous improvement initiatives
• Coordinate activities related to tooling, automation systems, fixtures, and production equipment to ensure stable manufacturing execution
• Provide on-site support during production trials, line launches, engineering changes, and escalation events
• Investigate manufacturing and quality issues, perform root cause analysis, and drive corrective and preventive actions through closure
• Partner with Production, Quality, Engineering, Maintenance, and external vendors to improve yield, uptime, throughput, and process stability
• Act as a key liaison for customers regarding program updates, technical concerns, manufacturing readiness, and issue resolution
• Monitor project schedules, execution risks, open action items, and recovery plans to maintain operational targets
• Support implementation and validation of new manufacturing processes, tooling modifications, and automation integration activities
• Collaborate with overseas engineering and supplier teams to align timelines, technical requirements, and production deliverables
• Track and report operational KPIs including scrap, downtime, cycle time, output, and launch performance

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Industrial Engineering, or related technical discipline
• Minimum 5 years of experience supporting manufacturing operations, process engineering, NPI, or technical program/project management within an industrial environment
• Strong hands-on understanding of manufacturing equipment, tooling, automated systems, and production processes
• Experience troubleshooting and supporting production-related technical issues directly on the manufacturing floor
• Ability to manage competing priorities and drive issue resolution in high-pressure production environments
• Excellent communication and stakeholder management skills, including customer interaction experience
• Familiarity with structured problem-solving methodologies and manufacturing process controls
• English communication proficiency required

Preferred Experience

• Mandarin/English bilingual capability preferred
• Background working with global manufacturing organizations or cross-border engineering teams
• Experience with automation equipment, sensors, PLC-integrated systems, vision inspection, or poka-yoke solutions is a plus
• Exposure to tooling validation, supplier coordination, process qualification, or manufacturing ramp activities preferred

Additional Information

• Full-time onsite role located in Dallas, TX
• Significant shop-floor interaction and operational support required
• Ability to support extended hours during launches, escalations, or critical production events
• Compensation range: $100K – $120K base salary + benefits

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Performance-based bonus opportunities