Job Title & Code Maximus TCS (Technology and Consulting Services) – Internal Job Profile Code: TCS172, P4, Band 7Responsibilities Support Program Management by coordinating several monthly special projects across Cloud & Platform, Infrastructure & Storage, Network & Communications, Endpoint & User Services, and IT Service Management teams.Identify, track, mitigate, and communicate technical and operational risks, coordinating mitigation strategies with delivery team leads and leadership.Coordinate with Configuration, Change, and Release Management teams to ensure release readiness with adherence to processes.Develop and deliver clear stakeholder communications, including outage notifications, change announcements, and project status updates for leadership and affected users.Ensure timely and accurate updates to program and technical artifacts, including technical architecture diagrams, Standard Operating Procedures (SOPs), and Disaster Recovery documentation.Provide hands‑on technical support during periods of reduced coordination demand, supporting O&M activities while maintaining service levels and SLAs.Leverage agency‑approved tools (e.g., ServiceNow, SharePoint) for project tracking, documentation, and reporting.Minimum Requirements Due to Federal contract requirements, candidates must be US Citizens without dual citizenship with another country.Candidates must currently hold or have the ability to pass a government‑sponsored clearance process for a position of Public Trust.Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field or equivalent work experience.7+ years supporting IT operations, technical project coordination, or systems analysis within complex enterprise environments.Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment.Working knowledge of IT Service Management (ITSM), change, configuration, and release management processes.Ability to manage high project volumes while maintaining accuracy in schedules, risks, and documentation.Strong written and verbal communication skills for executive‑level and technical stakeholders.Experience updating and maintaining technical documentation, architecture artifacts, and continuity materials.Preferred Skills and Qualifications Familiarity with federal government environments.Experience using ServiceNow for project tracking, change coordination, and reporting.Background supporting cloud platforms (AWS, Azure/M365), enterprise networks, or endpoint services.Ability to flex between coordination and technical execution without loss of quality or timeliness.Equal Employment Opportunity Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Minimum Salary $ 60,000.00 Maximum Salary $ 90,000.00#J-18808-Ljbffr