Overview: TPM to lead a high-impact initiative focused on improving efficiency in CyberArk ticketing processes for Just-In-Time (JIT) Access. This role will partner closely with the automation and EPM teams to streamline access request workflows, enhance ServiceNow flows, and drive process improvements across the enterprise. Expertise in cross-functional team leadership. Excellent communication skills with the ability to influence at VP level and below.
Work Required
Lead the vision, roadmap, and execution of complex cross-platform solutions related to JIT access and CyberArk ticketing.
Drive the integration of CyberArk EPM with ServiceNow, including:
Automating JIT privilege elevation requests.
Enabling ticket-based elevation approvals.
Aligning EPM tasks with ITSM workflows.
Work with development and architecture teams to address technical debt, production defects, and long-term scalability.
Develop KPIs to track product health, adoption, and performance.
Numbers & Facts
Location
Overland Park, KS
Industry
Other/Not Classified
Company Size
100 to 499 employees
Skills
Automationunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
IT Service Management (ITSM)unmatched
Just in Time (JIT)unmatched
Multiplatform/Cross-Platformunmatched
Performance Metricsunmatched
Process Flowunmatched
Process Improvementunmatched
Project/Program Managementunmatched
ServiceNowunmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.