Technical Quality Representative

TECHNICAL QUALITY REPRESENTATIVE - SHELBY TOWNSHIP, MICHIGAN

A Leading Steel Processing Company near Shelby Township, Michigan needs an experienced Technical Quality Representative. Prospective Candidates should have Flat-Rolled Steel Expertise and the ability to support Customers, Mills, Processors, and Internal Teams. This Position is ideal for someone with a strong Steel Quality Background who can independently investigate Material Issues, Resolve Claims, and serve as a Technical Liaison with Customers, and Supplying Mills.

This is a Full Time, Permanent, Direct Hire Position offering Competitive Compensation, Bonus Potential, Good Benefits, Paid Holidays and Paid Vacation Time. Some Travel will be Required for this Position.

RESPONSIBILITIES:

 
    Visit customers to inspect material, investigate quality concerns, and help resolve claims.
    Work directly with steel mills and suppliers regarding quality issues, rejections, corrective actions, and material disposition.
    Review MTRs, mechanical properties, chemistries, steel specifications, tolerances, and customer requirements.
    Assist customers and sales personnel with material selection and application questions.
    Manage customer returns, rejections, claims, recovery, and final disposition.
    Coordinate root-cause investigations, corrective actions, 8D responses, and PPAP-related activities when required.
    Inspect material at customer, processor, mill, or company locations.
    Communicate clearly with customers, mills, processors, sales, operations, and management.
    Maintain accurate documentation and follow quality issues through final resolution.


EDUCATION & EXPERIENCE:

    3+ years of direct flat-rolled steel experience is Required.
    Experience in steel quality, technical service, processing, manufacturing, or a closely related role.
    Strong understanding of steel mechanical properties, specifications, tolerances, and mill certifications.
    Experience handling customer complaints, claims, and corrective actions.
    Ability to work independently and professionally with customers and suppliers.
    Strong organizational, communication, and computer skills.
    Must be based in Michigan and willing to travel regularly to customers, steel mills, processors, and company facilities.
    Automotive steel experience, including exposure to Ford, GM, Stellantis, or other OEM requirements.
    Knowledge of ASTM, SAE, automotive OEM specifications, AHSS/HSLA steels, stamping, slitting, shearing, or blanking.
    Familiarity with PPAP, 8D, IATF 16949, and ISO 9001.

    Relevant hands-on steel experience and the ability to resolve technical quality issues are most important.

TO APPLY:

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to: GHubbard@Venteon.com

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Venteon our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, IT and Administrative talent in the industry today.