Technical Sales Manager - 3D/Dental

Company Overview:

We are passionate about our employees. We strive to create an environment that is stimulating and motivating and a culture that fosters mutual respect, teamwork, and career development. Come join the Keystone team so we can build your career together!

In addition to competitive starting salaries, we offer a wide variety of competitive benefits, perks and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Please visit our website at www.keystoneind.com to learn more about Keystone Industries and career opportunities.

Position Details:

• Title: Technical Sales Manager - 3D/Dental
• Schedule: 8:30 am - 5:00 pm, M-F, with some flexibility.
• Location: This position is structured as approximately 50% onsite and 50% remote. The ideal candidate will be able to work onsite in a technical capacity and travel/work remotely for the sales portion of the role. During the introductory and onboarding period, the employee must be available for more than 50% onsite for training.
• Salary Range: $80,000 - $100,000 annually, based on experience and qualifications, with commission structure.

Department:

Dental Sales/Technical 3D Lab

Position Overview:

This Technical Sales Manager (3D/Dental) will be responsible for generating sales and supporting the adoption of the company's portfolio of 3D printed resins and accessories. This is a hands-on, customer-facing sales role requiring both technical expertise in DLP 3D printing and the ability to build strong commercial relationships with dental laboratories, DSOs, and distribution partners.

Essential Job Functions:

• Drive sales of digital dental materials and solutions to dental laboratories and Dental Service Organizations (DSOs) across North America.
• Collaborate with distribution partners to execute training programs, support account development, and ensure effective revenue generation.
• Work directly with key customers and collaboration partners to support product adoption, provide technical guidance, and troubleshoot workflows.
• Prospect, qualify, and close new opportunities with a focus on consultative, technically driven sales.
• Gather and interpret voice of customer (VOC) input, monitor competitor activity, and report market intelligence to internal teams.
• Provide feedback to R&D and product management by translating customer requirements and unmet needs into actionable product improvements.
• Partner with downstream and commercial teams to support forecasts, pricing, launch planning, and customer training.
• Support product launches and ongoing adoption by serving as a technical product expert with customers, distribution partners, and internal teams.
• Act as key customer contact to troubleshoot issues with resins during the printing process.
• Represent the company at trade shows, industry meetings, and customer training events to generate leads and support business growth.
• Travel as needed, typically up to two weeks per quarter, to visit customers, distribution partners, and attend industry events.
• Perform additional duties/tasks as needed or requested by management.

Qualifications:

• Minimum of 3 years' hands-on experience in a dental laboratory or 3D printing laboratory environment, with direct responsibility for operating and troubleshooting DLP 3D printers.
• Experience in regulated industries (dental, medical device, or similar) strongly preferred.
• Proven ability to communicate technical workflows clearly to both technical and non-technical audiences.
• Sales or business development experience preferred, with demonstrated ability to build relationships and support revenue generation.
• Proactive, organized, and detail-oriented self-starter, able to work remotely while prospecting and managing a customer pipeline.
• Excellent oral, written, listening, and presentation skills and ability to clearly articulate complex information to others.
• Proven ability to perform under deadlines, to adjust plans to meet changing needs and requirements.
• Effective team player.
• Computer proficiency including Microsoft Office Suite.

Desired Skills:

• Hands-on knowledge of 3D printing workflows, including file preparation, printer calibration, material handling, and post-processing.
• Strong understanding of dental applications of 3D printing (splints, models, dentures, surgical guides, etc.).
• Ability to analyze customer needs and market data to support business growth strategies.

Education/Certifications:

• Bachelor's degree in Engineering, Materials Science, or related technical field required. Equivalent experience may be considered in lieu of a technical degree.
• Advanced degree a plus.

Safety:

• Comply with all safety regulations; maintains a safe work environment at all times.
• Adhere to always wearing the proper PPE/Safety equipment.
• Understand and comply with all written safety, health, and environmental procedures.
• Attend all required scheduled Health, Safety and Environmental training sessions.
• Participate in required Health, Safety and Environmental initiatives and programs.
• Perform required administrative functions related to Health, Safety and Environmental functions such as completing forms, checklists, and log sheets.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical Demands: Employee is required to walk; stand; sit; use hands and fingers to manipulate objects, tools, or controls; reach with hands and arms to operate a computer and other office equipment, and occasionally lift/move up to 25 lbs. Minimal need to balance, stoop, bend, kneel or climb.
• Work Environment: When onsite, this position is located in an office setting, within a manufacturing facility, with hands-on experience in a laboratory. Noise intensity level: quiet to low for office. Employees may enter manufacturing or lab areas, which may include exposure to moderate noise, moving equipment, and hazardous contaminants. When entering these areas, employees must adhere to all applicable safety protocols, including Personal Protective Equipment (PPE). Travel required for audits, inspections, site visits, customer meetings or events, and industry conferences.

Benefits and Perks:

• Weekly Pay
• Comprehensive Health Coverage - Medical, Dental & Vision Plans
• Flexible Spending Accounts (FSA) - Medical & Dependent Care or Health Savings Account (HSA) Options
• Company-Paid Life Insurance + Additional Voluntary Options
• 401(k) Retirement Plan with 3% Employer Contribution (after 1 year)
• Fitness Benefits - Onsite Gym (Headquarters) or Membership Reimbursement (other sites)
• Paid Time Off & Holidays to support work-life balance
• Employee Assistance Program (EAP) for confidential support
• Financial Wellness Resources
• Employee Discounts & Perks (Eagles games, concert tickets, etc.)
• Company Social Events & Team Activities
• Career Development Opportunities & Internal Growth