Technical Service Technician - 6

Title: Technical Service Technician
Location: Auburn Hills, MI
Duration: 12 months

Key role and responsibilities
Co-develop new products according to customer needs, specifications and business strategy
Responsible for making adhesives batches, conducting lab tests on paste and cured adhesives, organizing and preparing substrates, data collection and documentation
Work in teams for successful scale-up of products, according to existing procedure and process capabilities
Collaborate with others to learn best lab practices, become competent to complete lab responsibilities and work independently, safely and efficiently
Ensures product quality and performance standards meet customer needs by staying abreast of customer performance requirements and specifications
Understands environmental, health and safety practices and work proactively to improve the level of safety in R&D, must be a positive example for others
Evaluate new materials or components
Maintain lab equipment as ERP (equipment responsible person)
Conduct experiments with high quality, analyze data and understand results

Essential Functions
* Preparing intermediates and adhesive batches
* Daily lifting and moving of pails up to 50 lbs.
* Weighing raw materials and charging them into mixers
* Scraping mixer bowls, removing adhesives and cleaning out mixers
* Transfer and packaging samples into containers, condition environments
* Characterizing / testing adhesives
* Completing liquid property testing (viscosity, rheology, sag panels)
* Applying adhesives to substrates using manual or auto caulking guns
* Performing various mechanical property tests

Lab preparation
* Inventory, order, organize and distribute materials regularly.
* Keep lab benches clean, dispose materials and replenish supplies from storage area.
* Equipment responsibility: daily calibration or verification and recording
Project preparation and documentation
* Use Electronic Lab Notebook to document plans, work and data daily.
* Conduct and document health and safety audits


Required Experience:
Previous working laboratory experience in an industrial or R&D environment is required
High school diploma/GED is required, an associate or bachelor s degree in the STEM field is preferred

Knowledge or working experience with polymers is preferred, but not required
Proficient with the use of computers and with Microsoft Products - Excel, Word, PowerPoint, OneDrive, Outlook, Microsoft Teams Meetings
Comfortable entering data and doing analysis in Excel or other software, with the ability to identify when data is abnormal
Excellent communication skills, both verbally and written
Able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 40 pounds
Strong organizational skills, attention to detail, and passion for working safely and efficiently
Self-motivated, able to work in a fast-paced environment, eager to learn new skills, and has practiced ability to effectively prioritize, organize, and plan responsibilities
Good teamwork and interpersonal skills, enjoys working with a diverse team of people

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