Technical Services General Manager

The Technical Services General Manager is a senior operational and technical leader responsible for overseeing technical service lines, including field execution, regulatory compliance, safety performance, customer delivery, and financial results. This role provides strategic and day-to-day leadership across technical services operations while ensuring alignment with the Company's safety culture, operational standards, and growth objectives, partnering closely with Operations, Health & Safety, Compliance, Sales, Finance, and Human Resources. This role reports to the Vice President, Operations West.

Essential Functions

• Provides overall leadership and management of technical services operations, ensuring consistent execution of scope, quality, safety, and regulatory requirements.
• Oversees planning, execution, and delivery of technical service projects, including complex or high-risk work, to ensure on-time and on-budget performance.
• Establishes and enforces operating standards, procedures, and best practices across technical service lines.
• Serves as a technical subject-matter leader, supporting field teams with problem-solving, escalation management, and continuous improvement initiatives.
• Champions the Company's safety-first culture and ensures adherence to environmental, health, and safety regulations, permits, and Company policies.
• Partners with Health & Safety and Compliance teams to mitigate operational risk and address regulatory issues, audits, or customer concerns.
• Maintains accountability for financial performance of technical services, including revenue growth, margin performance, cost control, and resource utilization.
• Develop operating plans, budgets, and forecasts in partnership with Finance and Operations leadership.
• Identifies opportunities to improve efficiency, margins, and scalability of technical service offerings.
• Supports pricing, estimating, and contract review for technical services in coordination with Sales and Operations.
• Builds and maintains relationships with key customers, providing senior-level support on technical, operational, and service-related matters.
• Partners with Sales to support business development, customer retention, and expansion of technical service capabilities.
• Provides leadership to assigned employees by establishing performance expectations, assigning and monitoring work, providing coaching and feedback, supporting employee development, recognizing performance, and addressing performance concerns in accordance with company policies and procedures.
• Primarily office-based with regular field site visits and travel required.
• Other reasonable directives, responsibilities, and activities may change or be assigned at any time with or without notice.

Education & Essential Qualifications

• Bachelor's degree and at least 8 years of progressive leadership experience in technical, environmental, or industrial services operations, or a High School Diploma/GED and at least 10 years of equivalent experience.
• Experience managing multi-disciplinary teams and complex technical or field-based operations.
• Knowledge of environmental regulations, safety standards, and operational risk management.
• Experience with budgeting, forecasting, and P&L accountability.
• Experience leading and influencing at multiple levels of an organization.
• Experience managing competing priorities in a fast-paced, compliance-driven environment.

Preferred Qualifications

• Bachelor's degree in engineering, environmental science, industrial management, or a related field.
• Advanced degree or professional certification relevant to environmental or technical services.
• Experience leading technical services within a regulated environmental or industrial services organization.
• Prior responsibility for regional or multi-site operations.

Work Environment

• Personal protective equipment as required when visiting field locations.

Patriot Environmental is an Equal Opportunity Employer. We expressly value diversity, equity, and inclusion, and encourage the applications of individuals from diverse backgrounds, so that we reflect the communities and customers that we serve.

This position includes the following Benefits:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement