Technical Services Manager

Join us in becoming the premier die casting manufacturer and engineering solutions supplier worldwide. 

Position Summary:
The Technical Services Manager is responsible for leading and coordinating all maintenance, process control, and automation functions within a high-pressure die casting (HPDC) manufacturing environment. This role ensures optimal equipment performance, process stability, and continuous improvement through effective leadership, technical expertise, and cross-functional collaboration. The position plays a critical role in maximizing uptime, improving casting quality, and driving operational efficiency.

Key Responsibilities:

• Lead and manage maintenance, process control, and automation teams to support daily production and long-term plant objectives
• Develop and execute preventive and predictive maintenance programs to minimize downtime and extend equipment life
• Oversee troubleshooting and resolution of equipment, automation, and process-related issues
• Drive continuous improvement initiatives focused on safety, quality, productivity, and cost reduction
• Ensure process controls are in place and optimized to maintain consistent casting quality and reduce scrap
• Manage and improve PLCs, robotics, sensors, and automated systems across the facility
• Partner with production, quality, and engineering teams to improve processes and implement new technologies
• Support capital projects including equipment selection, installation, and commissioning
• Establish and monitor KPIs related to uptime, OEE, scrap rates, and maintenance performance
• Ensure compliance with all safety, environmental, and regulatory standards
• Develop and mentor team members, building technical capability and leadership within the department
• Manage departmental budgets, including maintenance spend and capital planning

Qualifications:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field) or equivalent experience
• 7+ years of experience in manufacturing, preferably in high-pressure die casting or a similar metal casting environment, though other relevant manufacturing experience will be considered
• 3+ years of leadership experience managing technical or maintenance teams
• Solid understanding of die casting processes, tooling, and equipment preferred
• Experience with PLC programming, robotics, and industrial automation systems
• Proven track record in implementing preventive and predictive maintenance systems
• Strong problem-solving and analytical skills
• Excellent communication and leadership abilities

Preferred Qualifications:

• Experience in aluminum or magnesium die casting
• Familiarity with Industry 4.0 technologies and data-driven manufacturing
• Six Sigma or Lean Manufacturing certification

Work Environment:

• Manufacturing plant environment with exposure to heat, noise, and heavy equipment
• May require off-shift support and on-call availability

Key Performance Indicators (KPIs):

• Equipment uptime and reliability
• Overall Equipment Effectiveness (OEE)
• Scrap and rework reduction
• Maintenance cost control
• Safety performance