At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
TheTechnicalSpecialistservesasatechnical-commercialleadersupportingthegrowthofCSAGroup'sDataCenterandIndustrialEquipmentbusiness.ThisrolepartnerscloselywithBusinessDevelopmentManagers,Operations,andcustomerstoidentify,develop,andwinstrategicopportunitiesacrosshyperscale,colocation,semiconductor,industrialmanufacturing,andcriticalinfrastructuremarkets.
TheTechnicalSpecialistprovidesindustryexpertise,customerguidance,marketintelligence,andtechnical-commercialleadershipthroughoutthecustomerlifecycle.Theroleactsasabridgebetweencustomerrequirements,commercialobjectives,andCSAGroup'stechnicalcapabilitiestoaccelerategrowthandstrengthencustomerrelationships.
PrincipalResponsibilities:
MarketDevelopment&CustomerEngagement
Developandmaintainrelationshipswithkeystakeholdersacrossthedatacenterandindustrialecosystem,includingowners,operators,OEMs,engineeringfirms,contractors,andtechnologyproviders.
Supportstrategiccustomerengagementbyprovidingindustryexpertiseandtechnical-commercialguidance.
Participateincustomermeetings,industryevents,conferences,andtradeassociationstostrengthenCSAGroup'smarketpresence.
Identifyemergingmarkettrends,customerneeds,andcompetitivedevelopments.
Technical-CommercialLeadership
ActasasubjectmatterresourceforDataCenterandIndustrialEquipmentopportunities.
SupportBusinessDevelopmentManagersinqualifyinganddevelopingcomplexopportunities.
AssistcustomersinunderstandingCSAGroupserviceofferings,certificationpathways,andcompliancestrategies.
CoordinatewithOperationsandTechnicalteamstoaligncustomerrequirementswithCSAGroupcapabilities.
Provideguidanceonmarketrequirements,standardslandscape,andcustomerexpectations.
StrategicGrowthInitiatives
SupporttheexpansionofCSAGroup'spresencewithinhyperscaledatacenters,colocationproviders,semiconductormanufacturers,andindustrialcustomers.
Helpidentifynewserviceopportunitiesandgrowthstrategiesfortargetmarketsegments.
Collaborateonaccountplanningandpenetrationstrategiesforkeyaccounts.
Developrelationshipsthatcreatelong-termgrowthopportunitiesforCSAGroup.
TeamLeadership&KnowledgeSharing
Mentorcommercialteammembersonindustrytrends,customerchallenges,andmarketdynamics.
HelpstrengthenthetechnicalunderstandingofBusinessDevelopmentManagersandcommercialstaff.
industryintelligenceandbestpracticesacrosstheorganization.
Supportinternaltrainingandknowledgetransferinitiatives.
SuccessMeasures
ContributiontogrowthofDataCenterandIndustrialbusinesssegments.
Developmentofstrategiccustomerandmarketrelationships.
Supportofqualifiedopportunitypipelinegrowth.
Increasedcustomerengagementandmarketvisibility.
Effectivecollaborationacrosscommercialandoperationalteams.
Contributiontostrategicinitiativesandmarketdevelopmentactivities.
PreferredEducation&Experience:
Bachelor'sdegreeorequivalentindustryexperience.
Experiencewithindatacenters,criticalinfrastructure,industrialequipment,electricalsystems,semiconductors,orrelatedindustries.
Demonstratedsuccessincustomer-facingtechnical,commercial,businessdevelopment,accountmanagement,ormarketdevelopmentroles.
Strongunderstandingofcustomerbuyingprocessesandtechnicaldecision-makingenvironments.
Excellentcommunication,presentation,andrelationship-buildingskills.
Abilitytoengageeffectivelywithbothtechnicalandexecutive-levelcustomerstakeholders.
Demonstratedabilitytoinfluencewithoutdirectauthorityandsuccessfullyworkacrossmultiplefunctions.
talentacquisition@csagroup.org
if you require accommodation in the interview process.| Location | Cleveland, Ohio |
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