LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Job Title: Technical Specialist/Scientist 3
Duration: 09/02/2026 to 12/31/2027
Location: Irwindale CA 91702 - Hybrid in office 2 days on Wed & Thurs
PR: $47/hr
Description:
This position will play a key role in managing customer enrollment and payment operations for Flexible Pricing Rate Pilot, as well as conducting additional reporting. This position is responsible for receiving and validating enrollment forms from account managers, submitting eligible customers to a third party supplier for enrollment, and confirming enrollment status back to stakeholders.
This position will also be a subject matter expert for the pilot's automated enrollment and billing platform and will be responsible for pulling data from the platform, ensuring its accuracy, and working with the third party platform provider to report bugs/errors, make enhancements, and maintain the system.
The role also includes overseeing manual enrollment processes for Automation Service Providers, maintaining detailed metrics on enrollment activity (e.g., number of customers, MW enrolled, benefiters vs. non-benefiters), and tracking billing status. This role will also manage manual customer payments and facilitate payments to contractors and other third parties.
Required Skills/Attributes
Proficiency with analytical tools such as Excel, Access or other similar tools for tracking and reporting
Ability to understand and conduct payment processing and reconciliation
Ability to follow and improve upon business processes
Strong attention to detail to validate information on forms is correct
Experience with manual data entry
Ability to coordinate with internal teams and external stakeholders
Excellent written and verbal communication skills
Strong organizational and time management skills to handle high-volume tasks during ramp-up periods
Education Requirement:
BA/BS Degree in Business, Economics, Marketing, or related discipline
Minimum Years of Experience: Four or more years of experience with business analysis
Desired Skills/Attributes
Experience with customer programs and billing in a utility or similarly regulated environment
Familiarity with SAP billing and/or payment systems
Experience using advanced analytical tools such SAS, Power BI or other similar tools.
Experience working with budgets.
Experience creating and using pivot tables, charts, and graphs and the ability to work with larger datasets (e.g., containing data for several hundred thousand accounts).
Proficiency identifying trends in complex data and arriving at solutions rooted in information.
Comfort working in a fast-paced, deadline-driven environment
Demonstrates strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning