Technical Staff - Developing

Job Description

Responsibilities:

• • Be familiar with the ADVENTEST Product
• • Provide field technical support and production support at customer's site trouble shooting
• • New system set-up, maintenance support and buyoff equipment
• • Delivers technical consulting to customers based on ADVANTEST products and services
• • Customer interfaces such as visits, meetings, complaints and feedback - Conduct training courses to customers
• • Communicate with customers to ensure services delivered meet their requirements
• • Work with cross functional groups and overseas teams to develop customer support plans, Reduce equipment downtime and lower maintenance costs.
• • Senior roles will contribute input to next-generation handler product development
• • Complete assigned tasks on time, lead weekly meetings and create long-term improvement Plans to resolve handler-related issues.

Requirements

Qualifications:

• Bachelor degree majoring in electronic engineering, electromechanical engineering, Instruments Measurement, Optical Engineering or related disciplines.
• Good verbal and written English skill or Japanese or Korean Language
• Good communication skill, be able to learn and work effectively under high pressure
• Flexibility to take domestic and overseas business trip extensively
• 4-5 years ADVANTEST handler experience

Field of Activity

Field Service