Technical Supervisor

Responsibilities include:

• Technical Services: Monitors pre-analytical, analytical and post analytical phases of test systems
• Periodically reviews the range and types of tests offered to ensure laboratory services remains supportive of advances in clinical laboratory testing systems
• Keeps abreast of technical development in area of specialization
• Acts as a resource person for the section’s services
• Maintains technical ability and knowledge required to supervise the performance of any procedure in the section
• Assumes overall responsibility for the formulation and monitoring of a Quality Control/Quality Improvement program
• Monitors workflow and workload within the sections adapts operational plan accordingly in a timely manner
• Assists clinicians and researchers in utilizing lab services in support of special projects and research protocols
• Meets with clinical research sponsors/auditors to review lab service support for various clinical trials
• Manages and eliminates process workarounds
• Assures equipment is maintained with appropriate documentation
• Follows manufacturer’s guidelines and routine preventive maintenance schedules for all equipment in the section
• Assumes bench responsibilities when required
• Maintains competency in all technical aspects of the section
• Is able to perform, troubleshoot, and explain each test procedure currently performed in the section
• Performs teaching functions with residents and Medical Laboratory Science Students.
• Regulatory Compliance: Works with the Division’s Quality Assurance manager in functioning as liaison to accrediting / regulatory agencies in preparation for inspections, site visits, documentation of compliance, deficiency corrections, status changes, and licensing renewals
• Maintains an updated database related to Federal, State, and local government agencies and professional accrediting agencies’ regulatory requirements impacting lab operations including: AABB, CMS (Center for Medicare/Medicaid Services), DOH (Appropriate state Dept. of Health), DOH (Bureau of Laboratories), CAP (College of American Pathologists), CLSI (Clinical laboratory Standards Institute), FDA, FACT, TJC (The Joint Commission), OSHA (Occupational Safety and Health Act), NRC (Nuclear Regulatory Commission), DEA (Drug Enforcement Agency), DOT (Dept. of Transportation: Shipment of Hazardous Material)
• Ensures that all quality control, instrument records, test records, and other documentation are maintained in a manner which complies with all regulatory requirements
• Ensures that review of department operating policies and processes are performed within required time limits
• Monitors and participates in department efforts to maintain a safe working environment through development of safety policies, ongoing surveillance of environment, and work practices
• Ensures deficiencies noted are corrected.
• Fiscal Management: Works with Administrative Director or Technical Manager to coordinate and collate department(s) annual capital, payroll, and non-payroll budget projection
• Assists finance in preparing appropriate justification and/or RPIs for new program or replacement item funding
• Reviews monthly expense reports and variance reports and assist in devising strategies for minimizing expense variances by taking corrective action to resolve unfavorable budget variances
• Develops and maintains updated database of cost/test for all tests performed in the laboratory section
• Reconciles monthly financial reports with monthly workload volume reports to ensure appropriate billing
• Manages inventory through reagent utilization analysis
• Collaborates with management to establish competitive pricing for business development by reviewing competitor pricing and recommending adjustments as needed
• Plans overall staffing levels and schedules within approved budget
• Controls and oversees purchasing of supplies for the section
• Assures patient charges are processed accurately.