Technical Support Analyst Methods

Overview

The Technical Support Analyst position is responsible for supporting the machine shop and detail planning. Methods is also responsible for creating machine shop routings and work methods within Teamcenter and EWP/ME. This individual must ensure the accuracy of all machine shop paperwork. This role will also support and assist in the Delivery Request process and manage emergent work for the Machine Shop and in conjunction with production planning.

Job Duties & Responsibilities:

• Create and maintain all machine shop routings for Rev Control and current statuses
• Coordinate with production planning in managing machine capacity
• Coordinate with programming to make sure all the manufacturing methods are done efficiently
• Ability to support varying tasks and projects based on supervisory direction
• Be able to read, interpret and understand technical drawings and geometric dimensions and tolerance callouts
• Be able to research Mil-Spec standards, SP and SSP for the shop
• Be able to work in a fast-paced production environment

Qualifications

Required:

• High School / Technical School Graduate
• Machine Shop Experience
• Ability to read blueprints and drawings
• Strong computer skills; Excel
• Must be able to lift 50 lbs and climb in enclosed machines

Preferred:

• Comprehensive understanding of GD&T
• Understand LEAN manufacturing
• Competency in EWP and Applecore
• CAD Experience

Skills

Skills:

• Strong math skills
• Self-Directed, ability to work with limited supervision
• Strong communication skills and must be able to work in both a Team and individual environment
• Able to learn and adapt quickly to a demanding environment
• Excellent organizational and facilitation skills
• Possess excellent time management skills
• Strong interpersonal, teamwork, and collaboration skills
• Strong problem solving and investigative skills
• Strong verbal and written communication skills
• Self-starter with aptitude and willingness to learn about our business systems

Physical Qualifications

Climbing, Color Vision, Crawling, Heavy Lifting, Kneeling, Light Lifting, Medium Lifting, Pulling, Pushing, Reaching, Stooping, Twisting

Environmental Attributes

Acids or Alkalis, Cold, Dry, Dusty, Fumes, Hot, Inside, Noise, Oily, Outside, Wet