Technical Trainer I Mission Operations Trainer

 Senior Specialist, Technical Trainer / Mission Operations Trainer
Location: Palm Bay, Florida
Employment Type: Full-Time
Work Schedule: 9/80 schedule — 80 hours over nine working days, with every other Friday off
Seniority Level: Mid-Senior
Minimum Education: Bachelor's degree or equivalent qualifying experience
Experience Required: 6+ years with a bachelor's degree; 4+ years with a graduate degree; or 10+ years without a degree

Security Clearance: Active TS/SCI with Polygraph required

The ideal candidate combines hands-on technical expertise with experience training users on complex communications, hardware, software, or mission systems.


Candidates with military or government backgrounds may be particularly well suited, especially those who have configured and maintained mission equipment, trained personnel on operational systems, developed SOPs, and supported system integration or verification activities.


The strongest candidates will demonstrate:

• Active TS/SCI with Polygraph clearance.
  
  
• Experience configuring and troubleshooting complex technical systems.
  
  
• Hands-on system integration and testing experience.
  
  
• Proven classroom and practical training delivery.
  
  
• Strong technical documentation and presentation skills.
  
  
• Experience supporting military, intelligence, government, aerospace, or defense operations.
  
  

The Senior Specialist, Technical Trainer / Mission Operations Trainer will configure, integrate, test, troubleshoot, and maintain complex communications systems while developing and delivering technical training to end users.


This position bridges the gap between engineering development and operational readiness. The trainer will work hands-on with hardware and software platforms, load custom and commercial applications, validate system functionality, implement upgrades, and ensure that integrated systems operate as intended.


A major responsibility is delivering classroom instruction and practical, hands-on training that enables users to understand complex technical systems and apply their knowledge in real-world operational environments.


The successful candidate will collaborate with engineering and design teams, incorporate system updates into training materials, troubleshoot technical problems, and maintain training system readiness.


Critical requirement: Candidates must have an active TS/SCI clearance with Polygraph and be able to maintain it.

Required Qualifications

• Bachelor's degree and at least 6 years of relevant experience; or
  
  
• Graduate degree and at least 4 years of relevant experience; or
  
  
• At least 10 years of relevant experience in lieu of a degree.
  
  
• Active TS/SCI security clearance with Polygraph, with the ability to maintain the required clearance.
  
  
• Experience configuring, integrating, testing, or troubleshooting complex hardware and software systems.
  
  
• Ability to develop and deliver technical training, demonstrations, and hands-on instruction.
  
  
• Ability to understand technical documentation and explain complex systems to different audiences.
  
  
• Strong verbal and written communication skills.
  
  
• Ability to work independently and collaborate with multidisciplinary teams.
  
  
• Strong analytical, organizational, and problem-solving skills.
  
  
• Proficiency with Microsoft Word and PowerPoint.
  
  
• Working knowledge of Microsoft Excel and spreadsheet-based data management.
  
  
• Willingness to travel occasionally for training and system integration.
  
  

Preferred Qualifications

• U.S. military training certifications.
  
  
• Experience training military personnel, government users, or mission operations teams.
  
  
• Train-the-trainer certifications.
  
  
• Experience supporting communications systems, mission systems, or specialized operational equipment.
  
  
• Familiarity with engineering verification and validation processes.
  
  
• Experience loading and deploying custom and commercial software across multiple hardware platforms.
  
  
• Experience integrating hardware packages and implementing technical system upgrades.
  
  
• Experience developing SOPs, technical manuals, training guides, and structured instructional materials.
  
  
• Experience delivering technical briefings to engineers, program managers, customers, and leadership.
  
  
• Experience leading small teams in fast-paced operational environments.
  
  
• Strong customer-facing communication and presentation skills.
  
  

Core Competencies


Technical Troubleshooting: Diagnoses hardware, software, configuration, and integration problems systematically.


Instructional Delivery: Explains complex technical topics clearly and adapts training to the audience.


System Integration: Understands how hardware, software, and communications components work together.


Operational Readiness: Maintains equipment and training environments in a reliable, mission-ready condition.


Documentation & Compliance: Maintains accurate configuration records, SOPs, and training materials.


Customer Engagement: Communicates professionally with end users, technical teams, and customer leadership.


Independent Execution: Takes initiative, learns new systems quickly, and completes assignments with minimal supervision.


Team Collaboration: Works effectively with engineering, program, training, and operational personnel.