Technical Trainer/Senior

The Technical Trainer II / Senior Technical Trainer is responsible for developing, coordinating, and delivering technical training programs that support safe, efficient, and compliant natural gas operations. This position provides classroom and hands-on instruction, conducts Operator Qualification (OQ) evaluations, develops training materials, and supports compliance with applicable federal, state, and company requirements. The role will have an emphasis on instructional design and curriculum development.

The Technical Trainer II / Senior Technical Trainer responsibilities include but are not limited to:

• Develop, deliver, and maintain technical training materials, classroom instruction, hands-on workshops, and computer-based training programs for natural gas operations.
• Develop and maintain a comprehensive training schedule covering new-hire training, Operator Qualification evaluations, recurring training, and specialized technical instruction.
• Administer and maintain the Absorb 360 Learning Management System (LMS) to assign, deliver, track, and document employee training, testing, certifications, and compliance requirements.
• Provide classroom and hands-on technical instruction to employees and contractors on the operation, maintenance, inspection, troubleshooting of natural gas pipeline and compression station facilities and associated equipment.
• Conduct Operator Qualification (OQ) training and evaluations for applicable covered tasks in accordance with company procedures and federal and state regulatory requirements, including U.S. Department of Transportation (DOT) and Pipeline and Hazardous Materials Safety Administration (PHMSA) regulations.
• Collaborate with Operations management and Compliance to support adherence to applicable DOT, PHMSA, OSHA, and company requirements.
• Work with Engineering and other technical departments to support the development and revision of Operations and Maintenance (O&M) procedures, corporate standards, and related technical training materials.
• Conduct field inspections, observations, and evaluations to assess employee and contractor knowledge, technical skills, work practices, and adherence to established procedures.
• Identify training gaps, procedural deficiencies, and opportunities for improvement, and recommend corrective actions to strengthen safety, compliance, and operational performance.
• Assist management in developing and implementing best management practices related to operational activities, safety, environmental requirements, and technical procedures.
• Conduct welder qualification and requalification testing in accordance with applicable codes, standards, and company procedures.

Required Experience and Skills:

• High School Diploma or GED.
• 2+ years of technical training experience. 
• Incorporate educational technologies and computer-based tools to enhance training effectiveness and student engagement.
• Experience in instructional design.
• Ability to monitor and schedule required compliance and specialty training, as needed.
• Proficient with Microsoft Office, especially PowerPoint, and Excel.
• Ability to handle multiple tasks and priorities.
• Strong verbal communication skills and ability to present theory and concepts, as well as hands-on technical instruction, with clarity, confidence and enthusiasm.
• Ability to travel in operating area (PA, OH, WV) up to 20% of the time.

Preferred Experience and Skills:

• Certified welding inspector "CWI" certification preferred.
• Experience with Ispring eLearning software is preferred.
• Experience with Salesforce and Learning Management Systems.
• Experience in the natural gas field or relevant technical industry is preferred.
• Experience in natural gas transmission, gathering, compression, pipeline operations.
• Familiarity with DOT 49 CFR Part 192, Operator Qualification requirements, and applicable industry standards.

Work Location:

This position will consist of remote work, office work within our Jefferson Hills, PA location, and field work within our operating area.