Technical Training Manager

Technical Training Manager (ERP, Instructional Design & Curriculum Development)

Total Required Experience in Years: 12%2B Years

Mode of Work:Onsite Tallahassee, FL

The Technical Training Manager will lead the development, delivery, and management of technical training programs supporting enterprise technology modernization, ERP systems, business-process transformation, and enterprise software implementations.

The position requires extensive experience in IT training, curriculum development, instructional technology, instructional design, and training management, with the ability to develop effective learning solutions for audiences ranging from executive leadership to end users.

Key Responsibilities:

• Lead technical training and curriculum-development initiatives.

• Design training programs supporting IT and instructional technologies.

• Develop advanced curricula for enterprise applications and technology-modernization initiatives.

• Apply adult-learning principles and instructional-design methodologies.

• Use ADDIE, SAM, or comparable instructional-design frameworks.

• Develop training strategies supporting ERP and enterprise software implementations.

• Develop job aids, quick-reference guides, training videos, and multimedia learning materials.

• Manage training-program planning, development, delivery, and evaluation.

• Identify workforce training gaps and develop appropriate learning solutions.

• Support business-process transformation through targeted training initiatives.

• Coordinate training activities with technical and functional stakeholders.

• Lead enterprise training initiatives from planning through execution.

Additional Responsibilities:

• Support large private-sector, public-sector, or government technology-modernization initiatives.

• Develop technical and end-user training documentation.

• Develop eLearning content and technology-enabled learning materials.

• Use Learning Management Systems to support training delivery and tracking.

• Work with Accounting functional teams to understand and clarify training requirements.

• Support training related to finance and accounting business processes.

• Use Microsoft Office tools for curriculum and training-material development.

• Use SharePoint for collaboration and document management.

• Communicate training strategies and progress to stakeholders and senior management.

• Support Florida financial, accounting, budgeting, procurement, and grants-management processes where applicable.

• Maintain ownership of assigned training initiatives through completion.

Required Skills:

• Minimum 7%2B years of training experience, including curriculum development for IT and instructional technology.

• Minimum 2%2B years of training-management experience.

• Strong knowledge of ERP systems.

• Knowledge of business-process transformation.

• Knowledge of enterprise software implementations.

• Strong knowledge of adult-learning principles.

• Knowledge of instructional-design methodologies, including:

  • ADDIE

  • SAM

  • Similar instructional-design frameworks

• Experience supporting large private-sector, public-sector, or government technology-modernization initiatives.

• Strong curriculum-development skills.

• Strong instructional-design capabilities.

• Technical-writing experience.

• Training-program management experience.

• Experience developing:

  • Job Aids

  • Quick Reference Guides

  • Training Videos

  • Multimedia Learning Materials

Preferred Skills:

• Experience with Learning Management Systems (LMS).

• Experience with eLearning authoring tools such as:

  • Articulate Storyline

  • Adobe Captivate

  • Comparable eLearning platforms

• Experience identifying training gaps and developing solutions that improve workforce readiness.

• Demonstrated experience leading training initiatives.

• Experience with Finance and Accounting practices.

• Knowledge of Florida PALM.

• Knowledge and/or experience with FLAIR Florida Accounting Information Resource.

• Knowledge of State of Florida financial, accounting, budgeting, procurement, or grants-management processes.

• Experience working with Accounting functional groups.

• Experience using Microsoft Word, Excel, PowerPoint, and Outlook.

• Experience using SharePoint for collaboration and document management.

• Experience working with State government or similarly sized government organizations.

• Experience working under the direction of senior-level management.

Qualifications:

• Advanced curriculum-development and instructional-design skills.

• Strong training leadership and facilitation capabilities.

• Ability to communicate effectively with audiences ranging from executive leadership to end users.

• Strong verbal and written communication skills.

• Excellent interpersonal and stakeholder-engagement skills.

• Excellent documentation skills.

• Ability to work with minimal supervision.

• Ability to build cooperation among team members and stakeholders.

• Ability to keep stakeholders appropriately informed.

• Strong ownership of end-to-end task and training-program execution.

• Ability to work onsite in Tallahassee, Florida.

Education:

• Bachelor\'s degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field Required

• Equivalent professional experience may substitute for the degree requirement.

Certifications:

• PMP Preferred

• Certified Professional in Talent Development (CPTD) Preferred

• ATD Certification/Credential Preferred

• Prosci Change Management Certification Preferred

• Related professional training, project-management, or change-management certifications Preferred