Technical Writer

As a Technical Writer, you will work as part of a team in the Documentation department developing hardcopy manuals and online reference materials for software products offered by The Reynolds and Reynolds Company and its affiliates.

In this position you can expect to conduct product testing before documenting new changes and have the opportunity to suggest improvements to existing Reynolds and Reynolds software. You will contribute topics for monthly publications covering new features released to customers and have contact with some customers to gather information when a request has been made for a product or service we do not currently offer.

In addition to your primary responsibilities, you will also be in charge of keeping help messages up to date within the software for the customers to use. You will be expected to write the instructions within the help messages and test the instructions to verify the results are correct.

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation, sick days, and holidays
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company perks, including:

• Referral bonuses
• Professional development and training
• Promotion from within
• Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility amenities, including:

• An onsite dining facility offering complimentary breakfast and lunch
• An onsite medical center
• A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.