Job Description
Our Client, a Business Maunufacturing and Supply company, is looking for a Technical Writer II for their Hickory, NC/Hybrid location.
Responsibilities:
Requirements:
Why Should You Apply?Excellent growth and advancement opportunities
Responsibilities:
- Develop, edit, and maintain technical documents, including standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides.
- Interview and collaborate with subject-matter experts to gather, validate, and organize technical content.
- Translate complex engineering and operational information into clear, concise language appropriate for the intended audience.
- Create and update diagrams, screenshots, tables, and other supporting content to improve usability and comprehension.
- Apply document templates, style guides, terminology standards, and revision-control requirements consistently.
- Manage document reviews, incorporate stakeholder feedback, and obtain required approvals within agreed timelines.
- Verify documentation against equipment, processes, drawings, and source materials to ensure accuracy and completeness.
- Maintain organized document repositories, revision histories, and status tracking.
- Identify documentation gaps and recommend improvements to content, structure, and document-development processes.
- Support multiple assignments and priorities while meeting quality, schedule, confidentiality, and safety expectations.
Requirements:
- Bachelor’s degree in Technical Writing, Communications, English, or STEM field is preferred, but will consider candidates with extensive experience without the degree.
- Proven experience as a Technical Writer or in a similar role.
- Strong writing, editing, and proofreading skills with excellent attention to detail.
- Ability to understand complex technical information and translate it for non-technical audiences.
- Proficiency in tools such as Microsoft Word, Adobe Acrobat or similar documentation software.
- Strong organizational and project management skills to handle multiple tasks and deadlines.
- Excellent communication and collaboration skills.
- Preferred Qualifications
- Experience documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects.
- Familiarity with document control, quality management systems, change management, or regulated environments.
- Experience with SharePoint, Adobe Acrobat, illustration or screen-capture tools, and content-management systems.
- Ability to interpret engineering drawings, process flows, equipment specifications, and technical data.
- Core Competencies
- Technical aptitude and learning agility
- Clear and audience-focused communication
- Accuracy and attention to detail
- Stakeholder collaboration
- Planning, prioritization, and follow-through
- Continuous improvement mindset
- Measures of Success
- Documentation is accurate, complete, consistent, and appropriate for the intended audience.
- Assigned deliverables are completed according to agreed priorities and schedules.
- Stakeholder feedback is incorporated efficiently, with minimal rework.
- Documents comply with applicable templates, standards, approval processes, and revision-control requirements.
- Documentation gaps and usability improvements are identified and addressed proactively.
Why Should You Apply?Excellent growth and advancement opportunities
Numbers & Facts
| Location | Hickory, NC |
| Industry | Management Consulting Services |
| Salary | $31.15–$36.15 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
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