Technician, Home Services

What You Will Do 

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results. 

• Install and service IPTV, high-speed data, and voice services in residential environments 

• Work with wireless video equipment, run and pull cables, and provision equipment according to codes and standards 

• Install and service home security and automation systems, adhering to licensing and safety requirements 

• Splice fiber connectors; use OTDR, light meters, and other fiber diagnostic tools 

• Troubleshoot hardware and software issues; adjust or replace inoperative equipment and test for performance 

• Conduct customer premise surveys, recommend equipment placement, and manage scheduling impacts 

• Wire CAT6 and/or fiber optic drops inside customer homes as directed 

• Demonstrate systems to clients and secure training sign-off 

• Configure both wired and wireless networks and devices 

• Maintain company tools and assets, reporting any defective materials or inaccurate job information 

• Clean up work areas post-installation and patch drill holes 

• Work shift rotations including Saturdays; be available for after-hours and weekend on-call duty 

• Perform additional duties as assigned 

In addition to that, we require: 

• High School Diploma or equivalent 

• Good oral and written communication skills 

• Experience with IPTV, cable TV, and/or home automation/security systems 

• Strong interpersonal skills and customer service mindset 

We will give special consideration to candidates who have: 

• Experience in fiber splicing, wireline phone service, wireless routers, and wireless technology 

What You Will Gain 

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer: 

• Competitive Compensation Package 

• Blue Cross Blue Shield Health Insurance 

• Tuition Assistance Programs 

• Complimentary Wireless Service & Device* 

• 401k Match 

• Teladoc Telemedicine 

• WellBeacon Wellness Program 

• Paid Talent Referral Opportunities 

• Tailored learning paths for every position 

Physical Requirements and Working Conditions: 

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen. Must be able to work some evenings and weekends in an on-call/emergency environment. Must be able to handle and move 50 lbs. or more. Must be able to work on a ladder for an extended period. Must have good hand-eye coordination. Must be able to operate tools and equipment. Must be able to traverse difficult terrain, bend, crawl, and work in attics and outdoor weather conditions for extended periods. Must be available via phone 24/7 for emergencies and on-call as directed. Regional and occasional long-distance travel . Must have an appropriate driver’s license and be insurance eligible.