Technician | Honda

Hendrick Honda Hickory

Location: 945 US Highway 70, SE, Hickory, North Carolina 28603

Hendrick Automotive Group - the nation's largest privately owned dealer group and a back-to-back winner of Automotive News' Best Dealerships to Work For - is hiring Automotive Technicians for our Honda service team in Hickory. We don't just fix cars; we set the standard for automotive excellence. If you've earned your stripes and want a shop that truly values your expertise, this is your opportunity.

Our Honda dealership and service facility is currently undergoing some exciting renovations - state-of-the-art equipment, modern facilities, and upgraded technologies.

JOB SUMMARY:

Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.

BENEFITS:

• NO COST employee healthcare, prescription, and life insurance.
• Dental, vision, and supplemental coverage (short- and long-term disability).
• Manufacturer-sponsored training and ongoing ASE certification support - 100% paid.
• Performance-based pay plans and production bonuses.
• 401(k) with company match.
• Paid time off - up to 4 weeks' vacation, plus holiday and sick pay.
• Tools and toolboxes available; uniform program (50/50).
• Education tuition reimbursement and college scholarship program.
• Clear advancement path to Shop Foreman or Service Manager.
• Employee Assistance Program - mental, financial, physical, and social well-being support (no cost).
• Employee discounts.
• Flexible rotating schedules - 4 to 6 days per week, closed Sundays.

JOB RESPONSIBILITIES:

• Perform complex diagnostic evaluations and precision repairs across all vehicle systems - engine, transmission, electrical, ADAS, and more.
• Utilize the latest OEM diagnostic tools and software for accurate, efficient repairs.
• Examine customer vehicles, identify necessary repairs, and estimate costs.
• Perform vehicle repairs and maintenance to Honda and dealership standards.
• Document all services performed and record hours accurately in the timekeeping system.
• Request necessary parts and follow manufacturer service guidelines on all repairs.
• Maintain CSI scores at or above company standards.
• Mentor junior technicians and contribute to a high-performing team environment.
• Maintain an organized, clean, and safe work area.
• Participate in required training and stay current on Honda updates and certifications.

JOB REQUIREMENTS:

• High School Diploma or equivalent; automotive technology training preferred.
• A/B level technician with 5+ years of dealership or high-volume shop experience.
• Proven expertise in advanced diagnostics - driveability, electrical, and HVAC.
• Valid driver's license required.
• OEM manufacturer certifications preferred (Honda, Acura, or similar imports).
• ASE certifications a plus - A1 through A8.
• Experience with hybrid and EV systems preferred.
• EPA 609 refrigerant certification preferred.
• Thorough knowledge of automotive parts, systems, and technical manuals.
• Ability to work scheduled shifts including Saturdays and holidays.

WORK ENVIRONMENT:

This position is based primarily in the service area and involves movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Must be able to lift up to 50 lbs. Regular interaction with customers, service advisors, and the service manager. Full-time position averaging 40 hours per week.

OUR CORE VALUES:

Servant Leadership · Teamwork through Trust & Respect · Integrity · Commitment to Customer Enthusiasm · Passion for Winning · Accountability at All Levels · Commitment to Continuous Improvement

Take the next step. Apply now.

Hear from our technicians: Watch the Hendrick Careers Technician Story

This job description is not exhaustive. Additional duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions of this role.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.