Technician - Night Shift

Description

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Perform unsupervised work as outlined on major repair orders with efficiency and accuracy, in accordance with Leasing department’s and factory standards.
• Complete routine maintenance and major repairs within specified times
• Diagnosis, troubleshoot, and repair of non-typical vehicle issues
• Engage with external manufacturers and warranty contacts to maximize reimbursement of services
• Examine assigned vehicle to determine if further safety or service work is required
• Consult with service advisor about status of the vehicle repairs
• Provide technical expertise and guidance to all level of technicians
• Participate in manufacturer-sponsored training programs, schools, and events and make recommendations for other technicians within the shop
• Document all work performed and recommended on a repair order using accepted language
• Document all required information for successful completion of a warranty claim
• Road test vehicles for evaluation purposes specifically for noise, vibration, and harshness to determine needed actions
• Ensure the customer's vehicles are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
• Maintain a safe and clean work environment and recommend improvements for shop safety
• Maintain and be accountable for all Leasing and dealership-owned tools and manuals. Identify issues with specialty tools and communicate to management. Make recommendations for tool replacement and inventory control
• Operate shop equipment safely, report safety issues, and recommend maintenance and repairs immediately to management
• Possess the ability to lead in a team environment
• Understand, keep abreast of current with, and comply with all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, and so on. Capable of identifying and communicating issues with management
• Display the work ethic it takes to ensure each job is done efficiently and completely
• Possess great time management and organizational skills
• Be able to drive a vehicle and determine roadworthiness
• Perform any other duties and responsibilities as requested by the manager

Knowledge, Skills, and Abilities

• Demonstrates the ability to improve time in the disassembly, inspection, determining parts required and reassembly of repairs
• General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
• Operation and control skills of vehicle fleet
• Problem-solving and troubleshooting skills
• Verbal communication skills
• Exceptional skills in customer service
• Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate a vehicle fleet on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)

Requirements

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required
• Up to one year of experience preferred
• ASE – Medium/Heavy Truck Certification one or more preferred
• Safety Training and task training required

• None

• Up to 5% travel or overnight stays
• Up to 5% travel to other stores that require help during times of heavy workloads may be expected

• Must own and maintain the necessary tools to efficiently perform the job
• Valid driver’s license and acceptable driving record

• Significant amount of time spent standing
• Constant movement and use of hands, this position requires good manual dexterity
• Communication with customers and constant communication with co-workers
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Be able to maneuver safely and work underneath equipment
• Lifts and moves materials and equipment up to 50 lbs.
• Occasional kneeling, crouching, stooping, crawling, reaching, and balancing
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Must be able to pass a pre-employment drug screening and physical examination
• Must possess a current and valid driver's license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Frequently works in an enclosed vehicle or equipment
• Requires wearing common protective or safety equipment
• Exposure to high noise levels
• Works in extremely bright or inadequate lighting
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
• Exposure to minor burns, cuts, bites, or stings