Technician PC II

Responsible for ensuring complete and timely resolution of Client Service issues. Acts as a liaison between the client and the IT department. Responsible for managing the Client Services ticket queue and assigning tickets to PC Tech I's and IT Associates as appropriate

Work requires a High School diploma or equivalent and one to two years of previous work related experience plus three to six months of on the job training and orientation. CCENT (Cisco Certified Entry Networking Technician) certification preferred.

St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care".