Technology and Training Manager

Buildlabs Custom Homes, LLC

Austin, TX

$90,000 Per Year
Full-time

7 days ago

Job Description

Benefits:

Life Insurance
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Technology & Training Manager – Buildlabs Texas

Buildlabs Texas | Austin (Lakeway), Texas

Pay: From $90,000 per year; compensation commensurate with knowledge and experience
Job Type: Full-Time
Work Location: In Person – Austin (Lakeway), Texas

About Buildlabs

Buildlabs Texas builds luxury custom homes through a commitment to craftsmanship, precision, and innovation. Guided by our philosophy of Building Beyond, we combine advanced construction methods with disciplined project execution to deliver exceptional homes.

As our Austin luxury residential business grows, we are seeking a Technology & Training Manager to manage our technology infrastructure, lead employee training, and implement digital tools that improve how our teams work.

About the Role

The Technology & Training Manager ensures that Buildlabs employees have the technology, knowledge, and training needed to perform their roles effectively.

Based in Austin, this position coordinates and standardizes technology, equipment, software platforms, and related practices across our New York, Germany, and Texas locations. The role establishes consistent systems, security standards, training, and employee support while accommodating location-specific operational requirements.

Responsibilities include managing hardware, software, cybersecurity, and digital assets; designing, implementing, and managing all employee training activities; and incorporating appropriate artificial intelligence platforms into company workflows.

The successful candidate will combine strong technical skills with the ability to teach, document processes, and guide employees through change. Protecting company intellectual property, confidential information, and client privacy is a core responsibility.

Responsibilities

Technology Infrastructure & Standardization

Coordinate technology planning, equipment selection, purchasing, configuration, and deployment across New York, Germany, and Texas.
Establish and maintain companywide standards for hardware, software, system access, technology use, and equipment replacement.
Work with leadership and designated personnel at each location to align technology practices, training, and support procedures.
Oversee company computers, tablets, phones, printers, networks, and jobsite technology for Texas location.
Manage software platforms, subscriptions, licenses, configurations, and user accounts; eliminate unnecessary duplication and promote compatibility across locations.
Set up and deploy equipment and system access for new and existing employees.
Provide timely technical support to office and field employees, coordinating with outside providers as needed.
Manage network connectivity and technology infrastructure across offices and jobsites.
Maintain an accurate inventory of technology assets, assignments, warranties, and replacement needs across all locations.
Oversee cloud storage, backups, and disaster recovery processes, including periodic verification of recovery capabilities.
Coordinate third-party IT vendors and service providers, monitoring service quality and costs.
Support construction platforms and digital workflows used for project management, estimating, document control, accounting, and timekeeping.

Employee Training & Development

Design, implement, coordinate, and manage all training activities for Buildlabs employees.
Partner with leadership and subject matter experts to identify training needs, establish learning objectives, and develop role-specific training plans.
Establish consistent training standards across New York, Germany, and Texas while addressing Texas operational needs.
Develop and maintain a structured training program covering onboarding, company systems, operating procedures, cybersecurity, AI usage, and job-specific skills.
Create and maintain clear training materials, including written procedures, reference guides, instructional videos, and practical exercises.
Deliver individual, group, in-person, and virtual training appropriate to office and construction teams.
Coordinate specialized technical, safety, and compliance training with qualified internal personnel or external providers.
Maintain a companywide training calendar and records of participation, completion, required certifications, and refresher needs.
Assess employee proficiency through practical demonstrations, knowledge checks, and leadership feedback.
Provide follow-up coaching and update training when systems, processes, or job requirements change.
Measure training effectiveness through employee proficiency, system adoption, reduced errors, and improved consistency.

AI Integration & Workflow Improvement

Identify and evaluate opportunities to incorporate AI platforms into company workflows, including administrative tasks, document preparation, reporting, knowledge management, and construction support.
Recommend appropriate AI tools and lead approved implementations, integrations, and ongoing platform management across company locations.
Develop practical AI workflows that improve efficiency while maintaining accuracy, accountability, and appropriate human review.
Establish and maintain an approved AI platform list and clear employee guidance for permitted uses.
Evaluate platform privacy settings, data retention practices, access controls, and use of company information for model training before recommending adoption.
Train employees to use AI effectively, verify outputs, and recognize limitations.
Establish safeguards to prevent unauthorized disclosure of proprietary designs, project documents, financial information, employee records, client information, and other confidential materials through AI tools.
Monitor adoption, subscription costs, workflow performance, and measurable business value.

Information Security, Privacy & Intellectual Property

Maintain cybersecurity practices that protect company systems, intellectual property, confidential information, and client data across all locations.
Manage access permissions, authentication, secure sharing, and timely access changes during onboarding, role changes, and offboarding.
Establish and enforce consistent policies for technology use, data handling, AI platforms, and company digital assets.
Maintain company ownership and administrative control of business accounts, training content, digital records, and system documentation.
Implement safeguards against unauthorized access, copying, sharing, or loss of company information.
Coordinate with leadership and qualified advisors to address applicable privacy and data-handling requirements across U.S. and German operations.
Coordinate responses to technology and security incidents with leadership and external specialists.
Maintain clear documentation of systems, configurations, procedures, and recovery processes.

Planning & Accountability

Partner with leadership to prioritize technology and training initiatives that support luxury custom home construction and company operations.
Develop implementation plans, schedules, and budgets for approved initiatives.
Coordinate technology changes and training schedules across locations and time zones.
Report on technology performance, training completion, employee adoption, costs, and improvement opportunities.
Perform other related duties as assigned.

Qualifications

Minimum of five years of relevant experience in IT management, systems administration, or technology operations.
Demonstrated experience designing and delivering employee training, developing instructional materials, and assessing learning outcomes.
Experience coordinating and standardizing hardware, software, user access, and technical support across multiple locations.
Strong understanding of cybersecurity, cloud platforms, network management, backups, and data protection.
Practical experience evaluating and implementing AI platforms or workflow automation, including privacy, confidentiality, and intellectual property safeguards.
Ability to translate technical information into clear instructions for employees with varying levels of technical proficiency.
Strong documentation, organization, project management, and problem-solving skills.
Ability to manage vendors, control costs, and balance daily support needs with longer-term initiatives.
Strong communication skills, sound judgment, and discretion when handling confidential information.
Ability to collaborate effectively across locations, departments, and time zones.
Bachelor’s degree in information technology, Computer Science, Training and Development, or a related field preferred; equivalent relevant experience will be considered.
Experience supporting construction operations, particularly luxury residential construction, is strongly preferred.
Familiarity with construction management, estimating, accounting, document management, and timekeeping platforms preferred.
Experience supporting international operations or working with teams in Germany is a plus.

Work Requirements

Full-time, in-person position, five days per week at the Austin (Lakeway), Texas office.
Ability to support employees working in office and active construction environments.
Ability to coordinate with teams in New York, Germany, and Texas, including occasional scheduling adjustments for time-zone differences.
Ability to travel to Buildlabs offices and project sites, including travel as needed.
Ability to commute reliably to the Austin (Lakeway) office or relocate before the start date.

Numbers & Facts

Location	Austin, TX
Job Type	Full-time

Skills

Access Controlunmatched
Accountingunmatched
Administrative Skillsunmatched
Artificial Intelligence (AI)unmatched
Authenticationunmatched
Automationunmatched
Budgetingunmatched
Business Administrationunmatched
Business Growthunmatched
Calendar Managementunmatched
Cloud Computingunmatched
Cloud Storageunmatched
Coachingunmatched
Communication Skillsunmatched
Computer Maintenanceunmatched
Computer Scienceunmatched
Computer Securityunmatched
Constructionunmatched
Construction Estimatesunmatched
Construction Managementunmatched
Construction Supportunmatched
Cost Controlunmatched
Customer/Client Researchunmatched
Data Recoveryunmatched
Database Backupunmatched
Dental Insuranceunmatched
Disaster Recoveryunmatched
Document Controlunmatched
Document Managementunmatched
Documentationunmatched
Employee Orientationunmatched
Equipment Replacementunmatched
Equipment Selectionunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
Information Modelsunmatched
Information Technology & Information Systemsunmatched
Information/Data Security (InfoSec)unmatched
Intellectual Property (IP)unmatched
International Operationsunmatched
Internet Securityunmatched
Inventory Managementunmatched
Knowledge Managementunmatched
Leadershipunmatched
Life Insuranceunmatched
Management of Information Systems/Technology (MIS)unmatched
Materials Analysisunmatched
Needs Assessmentunmatched
Network Administration/Managementunmatched
Network Connectivityunmatched
Onboardingunmatched
Operational Supportunmatched
Operations Processesunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Philosophyunmatched
Printersunmatched
Problem Solving Skillsunmatched
Product Demonstrationunmatched
Project Estimatesunmatched
Project Executionunmatched
Project/Program Managementunmatched
Purchasing/Procurementunmatched
Quality Monitoringunmatched
Reporting Skillsunmatched
Residential Constructionunmatched
Safety Complianceunmatched
Safety Trainingunmatched
Sales Qualificationunmatched
Staff Trainingunmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Technical Leadershipunmatched
Technical Operationsunmatched
Technical Supportunmatched
Time Managementunmatched
Training Programunmatched
Training/Teachingunmatched
Training/Teaching Materialsunmatched
User Account Administrationunmatched
Vendor/Supplier Managementunmatched
Vision Planunmatched
Willing to Travelunmatched

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