Technology Delivery Lead - Financial Services

We Are

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

You Are:

As a Delivery Lead - Financial Services (FS), you are responsible for leading delivery of projects and programs of work on a large, complex accounts operating in a multi-geography delivery model.

The Work:

People Management: You lead a team/ group of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.

Response and Resolution: You manage the customer relationship with regards to Technical Support and acting as an escalation point for Support Engineers to remove roadblocks and help prioritize technical issues at a global level.

Readiness: You ensure your team has the technical skills required to provide a great customer experience and you collaborate with engineering /product teams to fill document gaps regarding new and existing technology.

Product/Process Improvement: You communicate aggregated customer feedback and set operational frameworks and standards to drive product and process improvements.

Business Integration: You identify opportunities to collaborate effectively across other teams and organizations to enable a great customer experience.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.