Job Description
Technology Implementation & Data Analyst
Reports to: VP of Enterprise Performance
Status: Regular Full time
Pay Rate: $75,000-$90,000
FLSA status: Salary Exempt
Job Summary:
We are seeking a highly organized and solutions-oriented Technology Implementation & Data Analyst to lead the deployment, optimization, and adoption of business technologies across our organization to include artificial intelligence tools, internal technology, and business systems, with a primary focus on Applicant Tracking Systems (ATS) used in the temporary staffing and recruiting industry.
This role serves as the primary liaison between business leaders, software vendors, and IT partners to ensure successful implementation of systems that improve operational efficiency, employee productivity, and overall business performance while also developing dashboards, reports, and analytics that drive strategic decision-making. The ideal candidate combines project management expertise, data analysis skills, business process improvement experience, and the ability to drive user adoption across the organization.
Key Responsibilities:
Technology Implementation
- Lead implementation and rollout of business software, technology platforms, and system upgrades.
- Manage project timelines, testing, training, communications, and post-launch support.
- Partner with vendors, consultants, and internal stakeholders to ensure successful project delivery.
- Identify opportunities to automate business processes and improve operational efficiency.
- Support and optimize Microsoft 365, ATS, CRM, HRIS, payroll, and workforce management systems.
- Coordinate system integrations, data migrations, and technology enhancements.
- Develop SOPs, training materials, and user documentation.
- Lead change management efforts to maximize adoption and utilization of technology solutions.
Data Analytics & Business Intelligence
- Design, develop, and maintain dashboards, scorecards, and KPI reporting for leadership and operational teams.
- Build reports utilizing ATS, CRM, HRIS, payroll, recruiting, sales, and operational data.
- Analyze trends related to recruiting performance, fill rates, retention, turnover, revenue, client performance, and employee productivity.
- Develop automated reporting solutions that improve visibility and reduce manual reporting efforts.
- Partner with department leaders to identify meaningful metrics and business intelligence needs.
- Ensure data integrity, consistency, and accuracy across systems and reports.
- Present findings, recommendations, and actionable insights to leadership.
- Support forecasting, workforce planning, and strategic business initiatives through data analysis.
Vendor Management
- Act as the primary liaison with technology vendors and implementation partners.
- Coordinate project meetings, status reviews, testing schedules, and issue resolution.
- Evaluate vendor performance and ensure service-level expectations are met.
- Assist with vendor selection and technology evaluations.
- Manage third party ticket system for IT concerns, hardware set-ups, and procurement of technology devices.
Skills/Requirements:
- Bachelor's degree in Information Technology, Business, Project Management, or related field preferred.
- Ability to process software implementations, technology projects, or business systems initiatives.
- Strong project management, organizational, and stakeholder management skills.
- Ability to work with software vendors and third-party implementation partners.
- Experience with ATS, HRIS, CRM, payroll, or workforce management systems preferred.
- Knowledge of Power BI or other 3rd party Microsoft Office software that can provide dashboard development, process automation and workflow design, and workforce analytics.
- Staffing, recruiting, or workforce solutions industry experience is a plus.
- Strong ability to evaluate AI products, technology vendors, system integrations, data privacy considerations, and business-use cases.
Physical Demands/Work Environment:
- While performing the duties of this job, employee is regularly required to use hands and fingers to handle, feel, keyboard and to reach with hands and arms. The employee is frequently required to sit, stand, talk, walk, and hear.
- Work will be performed in an office setting.
Numbers & Facts
| Location | Greensboro, NC |
| Salary | $75,000–$90,000 Per Year |
Skills
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