Technology Lead | Network | Contact Center Unified Communication

IMCS Group Inc
  • Austin, TX
  • Remote
  • Instant Apply
16 days ago

Job Description

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: POC - DIksha

Job Details:

Job title: IVR Dev Lead
Work Location with Zip code: Austin, TX 78660
Duration of the project: 6 Months
This role requires any travel (Yes/No): NO
Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: 100% WFO from client
Is this a 100% remote role? NO
Vendor rate range: ***
Minimum years of experience required: 5+ years
Would you require the candidates to meet you for an in-person interview? In-person interview
Education Qualification required: Bachelor s / Masters

Must have skills:
Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development

Good to Have Skills:
NLU/NLP experience : Google NLP and entity modelling

Detailed Job Description:
Experience. experience with good knowledge in Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development
NLU/NLP experience : Google NLP and entity modelling

Minimum years of experience: 5+ years

Education: Bachelor s / Masters

The top 3 responsibilities would expect the Subcon to shoulder and execute:
Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development

Custom Fields:
Name: Intake Call Completed
Value: true

Name: Intake Call Requested
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Numbers & Facts

LocationAustin, TX (
Remote
)

Skills

  • Call Centersunmatched
  • Customer Support/Serviceunmatched
  • Diversity Recruitingunmatched
  • Financeunmatched
  • Fortune 500 Customersunmatched
  • Health Information Technologyunmatched
  • Javaunmatched
  • Java Platform Enterprise Edition (Java EE/J2EE)unmatched
  • Microservicesunmatched
  • Natural Language Processing (NLP)unmatched
  • Technical Leadershipunmatched
  • Unified Communicationsunmatched
  • Voice Response Systemsunmatched
  • Willing to Travelunmatched

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