Technology Lead | Utilities Customer Services | CIS

IMCS Group Inc
  • Chicago, IL
  • Instant Apply
1 day ago

Job Description

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title: Oracle Utilities CC&B Functional Lead
Work Location & Reporting Address: Chicago, IL 60603 or Baltimore, MD (Hybrid)
Vendor Rate: ***
Contract duration: 3 months
Target Start Date: 26 Oct 2026
Does this position require Visa independent candidates only? Yes

Interview Process (Is face to face required?) Video interviews

Job Details:
Minimum years of experience required: 10+ years
Certification needed: No
Domain: Energy & Utilities

Detailed Job Description:

Role Overview:
We are seeking an experienced Oracle Utilities CC&B Functional Lead to drive strategic initiatives in CCB area. The role will focus on stakeholder engagement, current-state assessments, solution design, modernization strategy, and migration planning for Oracle Utilities platforms.

Key Responsibilities:
"Lead business and application assessments for Oracle Utilities CC&B environments.
"Facilitate workshops with business stakeholders, SMEs, architects, and program leadership to identify opportunities and challenges.
"Analyze current-state processes, applications, integrations, and operating models.
"Perform fit-gap assessments and develop strategic recommendations.
"Define target-state business processes and high-level solution designs.
"Develop modernization, migration, and transformation roadmaps.
"Evaluate impacts to business processes, data, integrations, and operations.
"Collaborate with architecture and delivery teams to ensure solution feasibility.
"Present findings, recommendations, and business cases to executive stakeholders.
"Drive alignment across business, technology, and vendor teams.

Required Skills:
"10+ years of Utilities industry experience.
"Strong experience with Oracle Utilities CC&B processes.
"Proven experience leading assessments, discovery workshops, and solution design initiatives.
"Expertise in business process analysis, gap assessment, and roadmap development.
"Experience with application modernization, migration, or transformation programs.
"Strong stakeholder management and executive communication skills.
"Ability to translate business objectives into actionable solution strategies.

Key Deliverables:
"Current-State Assessment Report
"Future-State Solution Vision
"Business Process and Capability Assessment
"Fit-Gap Analysis
"Executive Recommendations and Business Case
"High-Level Solution Architecture and Implementation Approach

Nice To Have Skills:
"OUAF Groovy scripting
"OUAF Scripting Engine
"Oracle SQLPLSQL

Custom Fields:
Name: Intake Call Completed
Value: true

Name: Intake Call Requested
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Numbers & Facts

LocationChicago, IL

Skills

  • Analysis Skillsunmatched
  • Application Integrationunmatched
  • Business Caseunmatched
  • Business Processesunmatched
  • Business Skillsunmatched
  • Business Solutionsunmatched
  • Call Centersunmatched
  • Change Controlunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Data Processingunmatched
  • Diversity Recruitingunmatched
  • Energy & Utilitiesunmatched
  • Financeunmatched
  • Fortune 500 Customersunmatched
  • Gap Analysisunmatched
  • Groovy Programming Languageunmatched
  • Health Information Technologyunmatched
  • High Level Architecture (HLA)unmatched
  • Leadershipunmatched
  • Oracleunmatched
  • Oracle Applicationsunmatched
  • Process Analysisunmatched
  • Process Capabilityunmatched
  • Scripting (Scripting Languages)unmatched
  • Strategic Planningunmatched
  • System Migrationunmatched
  • Technical Leadershipunmatched

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