Technology Specialist Associate

The Role

We are looking for a motivated and adaptable Technology Specialist Associate to provide technical, project, and procurement support across United Learning schools, delivering both remote and on-site assistance where required. The role will support schools during periods of operational need, contribute to technology improvement projects, and play a key role in the onboarding of new schools and academies into United Learning.

The postholder will work closely with the Senior Technology Specailist and the Technology Specialist team, supporting the delivery of secure, reliable, and effective technology services across all regions.

About You

You will have strong technical knowledge of networking, server infrastructure, identity and device management, safeguarding systems, and cloud technologies. You will be confident diagnosing and resolving technical issues, identifying risks and vulnerabilities, and supporting projects such as network upgrades, device deployments, and cloud migrations.

You will combine technical expertise with strategic thinking, helping schools assess their technology needs, plan future investments, and develop secure, scalable, and sustainable digital environments. Knowledge of Department for Education (DfE) Digital and Technology Standards is desirable.

As a strong communicator, you will be able to explain technical concepts clearly to both technical and non-technical audiences. You will build positive relationships with school leaders and IT teams, providing guidance, coaching, and practical support to help them achieve their goals.

You will be proactive, adaptable, and able to work independently, managing your workload effectively and responding calmly to incidents, service disruptions, or cyber security events. As a field-based role, you will be organised, resilient, and comfortable travelling between schools while managing multiple priorities.

Essential experience and skills include:

• Experience in IT support, infrastructure, or technical service delivery.
• Strong troubleshooting and problem-solving skills.
• Good understanding of IT infrastructure, cloud services, and cyber security.
• Excellent written and verbal communication skills.
• Ability to build positive relationships with a range of stakeholders.
• Proactive approach to learning and continuous improvement

Desirable experience:

• Experience working in education or multi-site organisations.
• Knowledge of Microsoft 365, Azure, Intune, Entra ID, and Windows Server technologies.
• Familiarity with DfE Digital and Technology Standards.
• Experience supporting technology projects, infrastructure upgrades, or cloud transformation initiatives.

Rewards and Benefits:

• Competitive salary.
• Contributory pension scheme.
• 26 days holiday
• Occupational sick pay, protecting you and your family.
• Competitive maternity, paternity, and adoption benefits.
• Group Life Insurance Scheme
• Westfield Health cash plan and extensive range of employee benefits for eligible staff
• Continuous Professional Development options that will be tailored to your needs.
• A supportive team across the country.
• We are open to requests for flexible working; and we encourage open and regular conversations about work-life balance.

Further information:

Please explain how your technical expertise and professional experience meet the requirements of the Technology Specialist Associate role, as outlined in the job description. We are particularly interested in examples that highlight your ability to work in partnership with customers, colleagues, and stakeholders to deliver technology solutions and support successful outcomes.

The successful candidate will be required to stay overnight on occasion at hotels whilst travelling between sites.

This vacancy closes at midnight on the 29th November 2026. Please note we reserve the right to close this vacancy early should we receive a large volume of applications.

For a confidential discussion about this role or the process, please contact: dee.mathis@unitedlearning.org.uk.

Internal applicants should submit their application via their ESS account within the Current Vacancies section. You will be required to submit a personal statement with a summary of your experience that make you suitable for this role. There is a character limit of 4000-character limit (roughly one and a half to two sides of A4).