Technology Support Analyst

Position Introduction:

Are you a driven IT professional continuously looking for innovative ways to fine-tune processes and systems? Join a team where dynamic work, real impact, and a wealth of career opportunities are all part of the job. At the University of Oklahoma, technology plays an essential role in supporting student success, academic excellence, and effective university operations.

The Technology Support Analyst serves as a member of OU IT's system-level Mission Support team, supporting the academic, administrative, athletic, clinical, and research missions of the University. Our team of Technology Support Analysts deliver end user support, with primary responsibility for managing and maintaining computers (laptop and/or desktop), mobile devices (phones, tablets, etc.), peripherals (local or workgroup printers, monitor, keyboard, mouse, etc.), and various departmentally used applications and technology solutions. They also play an important role in managing relationships with customers, assisting with technical projects and initiatives, facilitating execution of asset management and cybersecurity initiatives.

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Required Education and Experience:

• Bachelor's Degree 
• No experience required

Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's Degree.

Required Certifications and Licenses:

• None