Technology Support Specialist

Technology Support Specialist JobID: 1615 Position Type: Technology/Technology Support SpecialistDate Posted: 10/20/2026Location: JISD Administration Building Additional Information: Show/HideJob Title: Technical Support SpecialistReports to: Executive Director of Technology ServicesDept./School: Information Technology Exemption Status/Test: Nonexempt Pay Grade: TECH PG 1 / 211 DaysMinimum Salary: $50,387 Primary Purpose:Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware. Qualifications:Education/Certification:High school diploma or GED Special Knowledge/Skills:Knowledge of computer workstation setup Knowledge of computer hardware and software applicationsAbility to install, maintain, and repair computers and peripherals, including printers, scanners, etc. Ability to install and maintain network cables and hardwareAbility to diagnose problems and perform repairs Experience:One year work experience installing, maintaining, and repairing computers and peripheralsMajor Responsibilities and Duties:InstallationInstall and upgrade computers and peripherals throughout the districtInstall network cabling and network peripherals throughout the districtRelocate computer hardware, peripherals, and equipment as neededInstall and configure software as neededAssist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipmentEquipment Repair and MaintenanceDiagnose and repair equipment, including printers, terminals, and personal computersService equipment according to established preventive maintenance scheduleMaintain accurate updated records of preventive maintenanceMaintain accurate records of time and materials required to perform repairs and serviceSafetyOperate tools and equipment according to prescribed safety proceduresFollow established safety procedures and techniques to perform job duties, including lifting, climbing and carryingCorrect unsafe conditions in the work area and report any conditions that are not correctable to the supervisorOtherRespond to after-hours emergencies as needed Supervisory Responsibilities:None.Equipment Used:Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including modems and printers.Working Conditions:Mental Demands/Physical Demands/Environmental Factors:Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district wide travel. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day. THE JOSHUA INDEPENDENT SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER.