Telemarketer - State Farm Agent Team Member

Steven Bartshe - State Farm Agent

Eaton Rapids, MI

Full-time

16 days ago

Job Description

Benefits:

Paid Holidays
Team Building Events
Frequent Performance Reviews
Appreciation Lunches
Paid Travel for Award Recipients
Evenings off
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Competitive salary
Health insurance
Paid time off
Bonus based on performance

Job Summary:
As a State Farm Telemarketer, you will be responsible for making outbound calls to prospective and existing customers to promote State Farm insurance products, schedule appointments with agents, and provide excellent customer service. Your role is critical in expanding our customer base and supporting our agents in delivering personalized insurance solutions.

Key Responsibilities:

Make outbound calls to leads and prospective customers using a provided call list.
Identify customer needs and direct qualified leads to State Farm agents for follow-up and sales closure.
Maintain accurate and detailed records of customer interactions and call outcomes in the CRM system.
Meet or exceed daily and weekly call and lead generation targets.
Handle inbound calls when necessary and respond to customer inquiries professionally.
Follow all company policies, guidelines, and compliance requirements during calls.
Collaborate with team members and management to improve scripts, processes, and customer engagement strategies.

Qualifications:

High school diploma or equivalent required
Previous telemarketing, sales, or customer service experience is a plus.
Excellent verbal communication and interpersonal skills.
Strong persuasion and negotiation abilities.
Ability to handle rejection and maintain a positive attitude.
Comfortable working in a fast-paced, target-driven environment.
Basic computer skills and familiarity with CRM software.

Numbers & Facts

Location	Eaton Rapids, MI
Job Type	Full-time

Skills

Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM) Systemsunmatched
Customer Support/Serviceunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Lead Generationunmatched
Needs Assessmentunmatched
Negotiation Skillsunmatched
Performance Reviewsunmatched
Persuasion Skillsunmatched
Presentation/Verbal Skillsunmatched
Process Improvementunmatched
Regulatory Complianceunmatched
Retirement Planunmatched
Salesunmatched
Sales Prospectingunmatched
Sales Qualificationunmatched
Scripting (Scripting Languages)unmatched
Set Goalsunmatched
Team Buildingunmatched
Telemarketingunmatched

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