Telephone Interviewer

Ewald & Wasserman Research (E&W) is a women-owned, small business based in San Francisco focused on social science research studies. E&W provides research design, data collection and statistical analysis for a broad range of clients in the social science and behavioral research field. Some examples of the type of research that we collect data for: traffic safety, tobacco prevention, education, energy and evaluation of health care programs.

Ewald & Wasserman Research Consultants are looking for part-time, on call Telephone Interviewers to assist in data collection for upcoming research projects in San Francisco.

Candidates applying should have a keen eye for detail, be very reliable, follow directions carefully, and work very well independently or in a small team. This is a great opportunity to learn about data collection and research practices.

We are conducting some studies that involves doing brief telephone interviews with participants. You would be trained on our phone system and following a script. You would initially work in our downtown SF office. Phone assignments would start as 4 hour shifts working from our office.
 
Key Areas of Responsibility
Excellent interpersonal skills, on phone and in person
Keep track of hours worked on app
Be invested in high quality data collection
Communicate with E&W Supervisor and Project Manager
Be professional, friendly and totally dedicated to the task at hand
Perform special assignments on request, including data entry of paper forms
Work from the E&W office in downtown San Francisco upon request

Qualifications
Extremely well organized and reliable
Courteous and respectful manner with study participants/protocols
Background in social science, psychology, sociology or education
Solution-oriented troubleshooter who can adapt to unforeseen project challenges
Extremely detail-oriented nature with the ability to work effectively on multiple tasks concurrently
Ability to follow directions and perform basic logic checks
Flexible schedule/ability to work weekends as needed
Undergo a basic background screening