About 802 Credit Union
At 802 Credit Union, we believe in empowering our members and enriching the communities we serve. As a member-focused financial institution, we're committed to providing personalized financial solutions with a community-first mindset. Our team is passionate about delivering excellent service, fostering a positive and supportive work environment, and growing together. Whether you are just starting your career or looking to make a meaningful change, 802 Credit Union is where you'll thrive. Why Work at 802 Credit Union?
Working at 802 Credit Union means more than just a job – it means being part of a dynamic and supportive team that genuinely cares about both its members and its employees. When you join us, you become an integral part of a forward-thinking organization with a rich tradition of serving our community. Here’s why you’ll love working at 802 Credit Union: - Collaborative Work Environment: We believe in teamwork and supporting each other. You’ll work alongside passionate professionals who are always willing to lend a helping hand.
- Opportunities for Growth: At 802 Credit Union, we encourage career advancement and offer opportunities for professional development and training.
- Work-Life Balance: We understand the importance of balance. Enjoy paid time off and holidays.
- Competitive Benefits: We offer comprehensive benefits including health insurance, retirement plans, and more to ensure you and your family are well taken care of.
- Community Engagement: Be a part of an organization that gives back to the community. You'll have the opportunity to participate in community events and charitable initiatives.
Position Overview
As a full time Teller at 802 Credit Union, you will play a key role in ensuring our members receive exceptional service in every interaction. You’ll be the face of our branch, responsible for providing day-to-day account services, assisting with transactions, and helping our members with their financial needs. Key Responsibilities: - Member Service of Excellence: Greet members with a friendly, positive attitude and assist them with a variety of services such as deposits, withdrawals, account inquiries, and loan payments.
- Processing Transactions: Accurately process cash and check transactions, including deposits, withdrawals, transfers, and loan payments.
- Account Assistance: Help members with account maintenance such as balance inquiries, stop payments, and address any concerns or inquiries they may have.
- Cross-Sell Services: Educate members on additional services and products they could benefit from, such as credit cards, loans, or online banking services.
- Maintain Accuracy: Process transactions efficiently while ensuring accuracy and adherence to policies and procedures.
- Security and Compliance: Maintain confidentiality and ensure all banking activities are compliant with relevant laws and regulations.
- Team Collaboration: Work closely with your team and management to ensure smooth operations and meet branch goals.
What We’re Looking For: - Positive Attitude & Strong Communication Skills: You enjoy interacting with people and have a natural ability to build rapport with members.
- Detail-Oriented: You’re meticulous when it comes to numbers and processes, ensuring everything is accurate and in line with credit union standards.
- Team Player: While you’ll be working closely with members, we also value collaboration within the team and encourage a positive workplace culture.
- Problem-Solving Skills: Ability to think quickly and resolve issues as they arise in a calm and professional manner.
- Experience (Preferred, Not Required): Previous customer service or banking experience is a plus, but we are happy to train motivated individuals who are eager to learn.
Qualifications: - High school diploma or equivalent required
- Previous experience in customer service, retail, or a related field preferred.
- Basic math skills and comfort handling cash.
- Ability to use computer systems and perform basic office tasks.
- Must be able to pass a background check.
802 Credit Union is an equal opportunity employer and member of the NCUA. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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