Teller / Customer Service Representative

 Des Moines Metro Locations | M-F 8:30 am – 5:15 pm | every other Saturday 9am – 12 pmBe the face of Premier Credit Union! We are looking for a dependable, friendly, and detail-oriented Member Service Representative to deliver a welcoming and efficient experience for every member who walks through our doors. This is a great entry-level opportunity to start a career in financial services - no banking experience required. We will train the right person.Credit Unions embody the philosophy of people helping people, not treating them like just a number. We get to know our members, help them, and support them whenever possible. If you love helping people and want to grow your career in financial services, we would love to meet you.WHAT YOU WILL DOProcess routine financial transactions such as deposits, withdrawals, payments, and account inquiries with accuracy and attention to detailGreet members and respond to questions or concerns with professionalism and careMaintain cash drawer accuracy and follow established procedures for balancing, security, and complianceEducate members and promote credit union products and services. Refer members to the right team members or services when additional support is neededSupport daily branch operations and contribute to a smooth workflowCollaborate with teammates to ensure consistent service and a positive, respectful team environmentParticipate in training and development opportunities to grow your skills and careerPitch in on other operational tasks as neededCommunicating with members using service channels including phones, live teller machines, email, text, and secure messaging.WHAT YOU WILL BRINGBilingual proficiency in English and Spanish is a plusHigh school diploma or equivalentPrevious customer service experienceStrong attention to detail and commitment to accuracyFriendly and professional communication skillsTact and composure when working with customersWillingness to learn and grow in a team-oriented environmentComfortable educating members and promoting products and servicesComfortable using computersBenefits:401(k) matchingHealth insuranceDental insuranceVision insuranceLife and Disability insuranceEmployee assistance programPaid time offBackground check upon hire