Title: Temp - Administrative - Collector (Days) Dallas, TX
Description:
Candidates living within 60 miles of the facility will have a local rate of ***Provides clerical support to the department and completes assigned insurance follow-up related tasks to assist with the expedient collection of outstanding balances.
RESPONSIBLITIES
- Receives, sorts by reason, distributes correspondence from payors or agencies to the appropriate follow-up staff, and responds to simple requests such as copying itemized bills and medical records to ensure information is transmitted that is required to process payments.
- Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others.
- Informs the Supervisor of any problems or changes affecting the collection process so that corrective actions can be taken and assists with departmental reporting and special projects as needed.
- Contacts patients, insurance carriers, and/or other Parkland departments to gather information required by the payor or vendor and updates the account.
- Tracks productivity and provides cumulative reports on a daily, weekly or monthly basis, as required by supervisor and/or manager.
- Maintains a positive working relationship with contacts at all agencies, patients, insurance companies, government entities, clinical personnel, other Parkland staff and management, to promote teamwork, cooperation, and a positive public image for Parkland. Serves as a positive role model for staff and patients and demonstrates strong interpersonal skills. Accepts constructive criticism and integrates suggestions in effective ways.