Temp Business Operations Associate Hanover

Overview

Who Are We?

TEKsystems Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report since 2001, we are the nation's largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems has over 100 offices throughout the United States, Canada, and Europe. Our best-in-class staffing and project delivery processes, as a six-billion-dollar company, coupled with the core values that guide our company culture, fuel our success.

Responsibilities

Scope of Position

The Business Operations Associate (BOA) is responsible for researching, reconciling, and resolving outstanding accounts receivable balances, overpayments, payment application issues, and other account discrepancies.

Qualities

Strong research and analytical skills, problem-solving, professionalism, attention to detail, strong follow-up, multitasking, independent judgment, clear communication, and the ability to adapt to changing priorities in a collaborative environment.

Responsibilities

Essential Functions

• Research and resolve outstanding accounts receivable balances, overpayments, unapplied payments, misapplied payments, credits, and other account discrepancies.
• Analyze account activity, payment history, invoices, credits, adjustments, and supporting documentation to identify root causes and determine appropriate resolution steps.
• Reconcile balances across applicable systems and records to ensure transactions are accurately applied and account information is complete.
• Partner with internal teams to obtain missing information, clarify transaction details, and support timely resolution of complex balance and payment issues.
• Document research, findings, and actions taken to maintain clear records and support consistent follow-up through resolution.
• Identify recurring issues, trends, or process gaps and escalate findings to management with supporting data and recommended next steps.

Qualifications

Compensation:

Starting at $21.63/hr

Comprehensive Benefits Package

Employees are offered a range of elective benefits.

• BlueCross BlueShield Medical Plans
• Hospital Cost Protection Plans
• Critical Illness Protection
• Accident Protection
• Health Savings Account (HSA)
• Dental
• Vision
• Life Insurance and Accidental Death and Dismemberment (AD&D) for you and your family
• Short and Long Term Disability Coverage
• Health Advocacy Services and Health Cost Estimator+ if you elect either of the two Medical Plans
• Employee Assistance Program (EAP) at no cost to youEqual Opportunity Employer

The Company and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.