TEMPORARY Customer Service Representative - Colorado Springs Office

TEMPORARY Customer Service Representative - Colorado Springs Office

Salary

$19.30 Hourly

Location

Colorado Springs, CO

Job Type

Temporary (9 months or less)

Job Number

2026TEMP- PMA176

Department

Department of Natural Resources

Division

Colorado Parks & Wildlife

Opening Date

09/25/2026

Closing Date

10/13/2026 12:00 AM Mountain

FLSA

Determined by Position

Primary Physical Work Address

Colorado Springs, CO

Hiring Pay Rate

17

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

dnr_hr_employeetransactions@state.co.us

Type of Announcement

This is a temporary position. Applications will be considered from residents and non-residents of Colorado.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description
• Benefits
• Questions

Department Information

THIS IS A TEMPORARY POSITION (8 MONTHS OR LESS) - PAYING $19.30 PER HOUR

EMPLOYMENT STARTS 11/02/2026 THROUGH 06/30/2027.

To apply, please submit only your application (without attachments such as resumes or cover

letters). This announcement will remain open until FILLED. You are encouraged to apply

early.

To apply, please submit only your application (without attachments such as resumes or cover letters). This announcement will remain open until FILLED. You are encouraged to apply early.

The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the states natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities. COLORADO PARKS AND WILDLIFE (CPW) Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorados natural resources. Colorado Parks and Wildlife.

Description of Job

A customer service-based position that provides information and handles all aspects of product sales to customers while providing support to the staff. Daily interaction with customers requires effective communication and public relations skills. Specific duties include but are not limited to:

• Work directly with customers to greet, answer questions and help them purchase any products.
• Answer questions about local wildlife, human wildlife conflicts, and state parks.
• Answer all incoming calls, handle inquiries, and/or direct to appropriate staff.
• Monitor patrol radios, relay messages, and dispatch to staff.
• Sell park passes, hunting/fishing licenses, OHV/boat registrations and enter revenue totals on CPWs internet web system.
• Sell, inventory, and order merchandise.
• Light cleaning of the Visitor Center facilities and other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

BASIC REQUIREMENTS:

• Valid driver's license required.
• Must be able to work outside in all weather conditions and lift 50lbs.
• Ability to interact positively with the public in various situations.
• Weekend and evening work may be required.
• Hunting and fishing experience helpful.
• Applicants may be subject to successful completion of a comprehensive background check.
• Must be willing and able to work 40 hours per week

Pursuant to the DNR-120 Fleet and Driving Standards Administrative Directive, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle
• Are required to operate a vehicle as part of the position
• Utilize a State fleet vehicle as a pool vehicle

Supplemental Information

We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at dnr_hr_employeebenefits@state.co.us.

ADAAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact dnr_hr_employeebenefits@state.co.us. at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify employer:

DNR uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Toll-Free Applicant Support - Technical Help

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.

Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Do you have prior Colorado Parks & Wildlife work experience?

• Yes
• No

02

Please describe why you're interested in working for Colorado Parks & Wildlife:

03

Please select which areas of experience your work history includes:

• Customer Service
• Cash Handling
• MS Office Suite (Word, Excel, PowerPoint, etc)
• Google Application Suite (Gmail, Drive, Sheets, etc)

04

Are you a student or have you graduated within the past 3 years?

• Yes
• No

05

Are you able to work In Person M-F 8-5?

• Yes
• No

06

Please describe how your work experience translates to your ability to successfully perform this position's job functions:

Required Question

Employer State of Colorado

Address See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website https://careers.colorado.gov/