This is a temporary position through June 30. 2027
Staff work a hybrid schedule with 2 days/week in the office
The Development Coordinator, Legacy & Major Gifts provides administrative and operational support for IFAW's U.S. legacy giving and major gifts programs, with approximately 70% of responsibilities focused on legacy gift administration and 30% supporting major gifts fundraising activities. The position serves as a coordinator for estate-related documentation, donor records management, fundraising operations, and stewardship activities.
Role and Responsibilities
Legacy Giving Administration (Approximately 70%)
- Process incoming legacy and estate-related correspondence, including mail, email, and documentation, within 1-3 business days of receipt.
- Scan, organize, and securely maintain estate files and supporting documentation in accordance with organizational policies.
- Forward estate documentation and requested information to IFAW's external legal partners in a timely and accurate manner.
- Maintain complete and accurate estate records, case notes, and document tracking within the CRM, FirstClass, and other approved systems.
- Ensure all legacy-related revenue, donor records, and activities are coded accurately and comply with established data standards and procedures.
- Upload and maintain FreeWill and other legacy giving data as directed.
- Monitor requests from external legal partners and assist in gathering information needed to support estate administration.
- Support the Global Legacy Director with the management of the CGA program.
- Provide regular status updates and administrative support to the Global Legacy Director and Global Legacy Administration Manager.
- Support continuous improvement of legacy administration processes and documentation practices.
Major Gifts & Fundraising Operations Support (Approximately 30%)
- Maintain donor records, engagement activity, and constituent interactions within the CRM.
- Maintain organized electronic donor files and supporting documentation within SharePoint and other approved systems.
- Support donor stewardship and fundraising communications, including mailings, email campaigns, acknowledgments, and donor outreach.
- Generate segmented mailing and distribution lists for fundraising and stewardship initiatives.
- Prepare mail merge drafts and final fundraising materials using approved templates and quality control procedures.
- Support the Donor Engagement Manager by assisting with internal printing resources and external vendors to ensure accurate and timely production and distribution of fundraising materials. Conduct quality assurance reviews of donor communications, mailing lists, and printed materials.
- Provide administrative support for donor meetings, webinars, cultivation events, and stewardship activities, including invitations, RSVPs, briefing materials, and follow-up communications.
- Assist with event logistics, sponsorship administration, auction and raffle coordination, day-of event support, and post-event follow-up.
Team Support & Operational Excellence
- Cross-train with the Senior Coordinator to ensure continuity of critical functions, coverage during absences, and
- operational resilience.
- Maintain a high standard of accuracy, confidentiality, responsiveness, and donor service.
- Support special projects and other development operations activities as assigned.
Qualifications and Educational Requirements
- Exceptional attention to detail and organizational skills.
- Demonstrated ability to manage multiple priorities while meeting deadlines.
- Strong written and verbal communication skills.
- Experience working with databases/CRMs and maintaining accurate records.
- Proficiency with Microsoft Office, SharePoint, and related business applications.
- Ability to handle confidential donor and estate information with professionalism and discretion.
- Ability to work effectively in an office-based environment and manage physical documents with accuracy and confidentiality.
- Previous administrative, fundraising operations, donor services, legal administration, estate administration, or nonprofit development experience preferred.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
Hiring range is $21.43/hour - $26.70/hour