Tenant Service Coordinator

Accesso Partners/Accesso Services
  • Durham, NC
    Today

    Job Description

    About Us 

    We are a solutions-driven property management company, managing a portfolio of commercial real estate properties (office). 

    Responsibilities 

    • Answer phone calls, emails and other business correspondence as well as sending and receiving mail and/or overnight packages 

    • Responsible for all aspects of administrative management and all day-to-day operations 

    • Assists in entering accounts payable invoices into Yardi Accounting software 

    • Assists with additional accounting procedures as directed 

    • Assists in preparing vendor service contracts 

    • Manage the property work order system, input service requests, assign tasks, closing out completed work orders to include following up on all open work orders daily 

    • Updates tenant and vendor insurance certificates 

    • Manages tenant and vendor files 

    • Updates all tenant and vendor contact information 

    • Ensure that all emergency after-hours contact information is current for both employees and vendors 

    • Coordinates access between building personnel and tenants to include tenant and vendor access to suites with security 

    • Assist with coordinating with tenant move-ins and move-outs 

    Education 

    • High School Diploma (or equivalent) 

    • Associates Degree (AA/AS) 

    Qualifications 

    • Experience and/or training in Commercial Property Management (Office) is a plus 

    • Proficient with Yardi/Microsoft Office 

    Skills 

    • Excellent written and verbal communication skills 

    • Strong organizational and time management skills 

    • Ability to solve problems involving several options and situations 

    • Team player 

    • Customer service skills 

    Compensation 

    Commensurate based on qualifications & experience per year 

    Position Type 

    Full-Time 

    Benefits 

    Benefits include medical, dental, vision, life insurance, short-term disability, company match 401K, vacation and holiday pay. 

    **Accesso is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. 

    Numbers & Facts

    LocationDurham, NC

    Skills

    • Accountingunmatched
    • Accounting Softwareunmatched
    • Accounts Payableunmatched
    • Administrative Managementunmatched
    • Billingunmatched
    • Commercial Real Estateunmatched
    • Communication Skillsunmatched
    • Contract Creationunmatched
    • Customer Support/Serviceunmatched
    • Geneticsunmatched
    • High School Diplomaunmatched
    • Insurance Documentationunmatched
    • Maintenance Servicesunmatched
    • Microsoft Officeunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Property Managementunmatched
    • State Laws and Regulationsunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched
    • Vendor/Supplier Managementunmatched
    • Writing Skillsunmatched

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