Terminal Assistant

Overview:

Enters orders in to the computer, enters bill/pay in TMS, orders routing permits both on-line and by telephone, answers telephone, Organizes drivers delivery paperwork( attaches permits to BOL and puts blanket permits with drivers paperwork daily for next days loads).

Duties:

• Assist the Terminal Manager closely to make sure all drivers are legal, which includes correct routing permits, available driving hours, no out of service violations, etc.
• Order entry in TMS, enters Bill/pay and completes loads on TMS. Submits delivered paperwork to home office so invoicing and driver pay can be done.
• Keeps a permit log for all permits ordered and sends list to home office monthly.
• Monitors expiring documents on Drivers and trucks & sends new documents to home office before expiration dates.
• Answers telephone system and processes calls to correct person.
• Helps Terminal Manager get paperwork ready for Drivers by attaching permits or blanket permits to BOL, emails documents to drivers to ensure loaded and legal.
• Makes sure Driver has all necessary routing permits, escorts, and legalization before he leaves every day with his load.
• Assist Terminal Manager with driver recruiting.

Requirements:

• Must be computer literate.
• Above average customer service skills requires.
• Previous transportation experience a plus.