JSM Airport Services, LLC is seeking a highly motivated Terminal Supervisor at Boston International Airport (BOS). This is a career-track opportunity, and we are looking for an individual ready to commit to a long-term professional future with our company, starting with an expected commitment of 1 year or more. The Terminal Supervisor is a first-line manager with varied responsibilities, including, but not limited to, the satisfactory maintenance of the airport Baggage Handling Systems (BHS) and the Passenger Boarding Bridges (PBB). The Terminal Supervisor has a primary goal to plan, manage, and direct all maintenance activities. This will include the oversight of employees, production, and efficiency, making sure the operation is running smoothly, quickly, efficiently, and safely. This position is also responsible for achieving efficient and quality work production, maintaining quality standards and volume requirements, and to accomplish goals and objectives set forth in the company's strategic plan.
Compensation:
- Full-Time
- Weekly Pay
- Annual Salary: Starting at $93,600 (Depending on Experience)
Work Schedule:
Must be able to work as scheduled (this is a 24-hour, seven-day-a-week operation). Holidays will be included if they fall on a scheduled workday. Shift assignments are based on the airport and company requirements, as well as a technician's strengths, skill set, and experience. Our technicians are expected to be flexible in terms of prospective shift assignments.
Benefits and Perks You'll Appreciate:
- Ongoing career development and training opportunities
- Collaborate with a team in a dynamic environment
- Comprehensive health benefits
- Wellness Program
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Retirement Savings Plan with Company Match
- Education and Tuition Assistance Program
- Employee Discounts
- Uniform/Footwear Program
Job Responsibilities:
- Manage the day-to-day operations of 3 or more employees, to ensure maintenance schedules are met in an efficient, safe, and employee-oriented manner
- Manage and perform, if necessary, the daily system maintenance and repair of the applicable operation
- Responsible for adherence to Company training programs
- Direct supervision of all daily assignments. Schedule and supervise mechanics and/or technicians in the ground support equipment, facilities, boarding bridge and/or baggage handling areas
- Review and monitor personnel assignments, including the issue and completion of work orders
- Coordinate repairs, maintenance and overhauls with airport and airline staff to minimize customer downtime
- Coordinate and manage daily preventive maintenance program
- Oversee Supervisors to ensure consistency across the sit
- Assist with budgeting and finances at the site
- May be responsible for parts inventory
- Resolve technical issues
- Maintain daily turnover reports
- Maintains and develops the commitments of all employees to the quality of work they are performing and promotes the concept of zero defects and continuous improvement as operating modes
- Train, develop and motivate maintenance site personnel toward the achievement of the Company objectives
- Conduct performance appraisals and disciplinary actions
- Work according to Company regulations, procedures, and instruction from Management and as required by customer requirements
- Demonstrates professionalism in their appearance, manner and communications with other companies and/or customer personnel in a clear and precise manner
- Monitor the Company's Quality program in the station and ensure conformity and implementation of standard
- Ensure compliance with applicable OSHA, state, local, and Company safety laws, regulations, policies, and procedures on site and at any remote job site. Coordination of safety matters with Company Safety Officer
- Maintain site morale and customer satisfaction by keeping the customer in mind and by keeping the interests of the company at heart
- Safety and compliance training as required
- Perform other reasonable ancillary duties to support the operation and our customer
Qualifications:
- Associate's Degree in a related field or equivalent work experience
- High School Diploma or GED required
- Must be able to read, speak, and understand English
- 3 years' experience in a related trade
- 3 years' experience in mentoring, guiding and directing employees in a similar job group
- Ability to read and understand basic electrical/hydraulic schematics
- 3 years' experience in Leadership in a related field
- Computer software applications experience required (i.e., MS Office, ERP, etc.)
- Excellent communication and problem-solving skills, including the ability to maintain composure under stress, offering solutions to resolve issues
- Strong organization skills, ability to multi-task, and ability to manage time to meet frequently changing deadlines in a fast-paced environment
- Highly professional and dependable, Safety and Customer Service oriented
Preferred Qualifications:
- Previous work experience in an airport environment
- Strong hydraulic/pneumatic troubleshooting experience
- State and/or ASE certification in automotive and diesel repair or associated field.
- 5+ years' experience directly related to applicable position (i.e. BHS, conveyor, bridge, etc.)
- 3 + years' experience working in a CMMS
- 4+ years' direct experience in a GSE Airport shop environment
- Knowledge of general workplace safety requirements and procedures
- Supervisory experience in and Airport environment
- OSHA 10 or 30 Certification (Construction)
Physical Requirements:
- Ability to stand and/or walk for extended periods of time
- Ability to sit, stand, push, pull, stoop, kneel, crouch, reach, or crawl on a frequent basis
- Ability to lift up to 50 pounds
- Ability to withstand exposure to hot, cold, wet, or humid conditions
Additional Requirements:
The applicant must be able to successfully pass a drug screen (we promote/maintain a Drug Free Workplace), a background check, have a valid driver's license and required federal fingerprinting, security threat assessment, as well as airport security badging, for continued employment.
Affirmative Action, Diversity, Equity, Inclusion & Equal Employment Opportunity at JSM:
At JSM, we recognize that Diversity, Equity, and Inclusion is Good for Business.
Our goal is to attract good job candidates, retain our best employees, and create a more engaged and productive workforce. We want all our team members to feel safe, valued, respected, and involved in their roles at JSM. Together, we unite for diversity and inclusion. JSM is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status, and will not discriminate against anyone based on a disability. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.