Territory Manager

Territory Manager

Location: Boston, Massachusetts, United States

Compensation: $250,000

Role Overview

Responsible for managing and expanding a new sales territory while maintaining a small base of existing customer relationships. Focus is on driving growth, strengthening client partnerships, and ensuring customer satisfaction.

Core Responsibilities

• Manage customer inquiries, pricing, orders, delivery, and issue resolution
• Maintain accurate account and pricing records
• Conduct regular field visits to build relationships and expand accounts
• Develop new business and increase product penetration in territory
• Address customer concerns related to billing, pricing, and logistics
• Attend industry events, trade shows, and training sessions
• Provide activity updates and performance reports to management
• Collaborate with internal teams and external stakeholders

Experience & Skills

• 5+ years in sales or account management
• Strong communication and presentation skills
• Proficient in Microsoft Office and general business software
• CRM experience (Salesforce or similar preferred)
• Knowledge of reporting tools (e.g., Tableau a plus)
• Strong organizational and self-management abilities
• Ability to understand and manage a broad product portfolio

Requirements

• Valid driver's license and active vehicle insurance
• Willingness to travel extensively (~90% field-based work)
• Ability to work in office and field environments
• Monthly onsite meetings requiring 2–3 days of overnight travel
• Strong territory management skills (non-managerial role)
• Self-driven with ability to grow a new territory and distributor network