Amazon.com Inc logo

Test Lab Manager

Amazon.com Inc
  • North Reading, MA
    2 days ago

    Job Description

    Amazon is building the next generation of multi-purpose robotics systems, and scaling from prototype to production. We are looking for an experienced Test Lab Manager to play a key leadership role in proving robots are ready for deployment. This is a chance to join a growing System Verification and Validation team at a pivotal moment and build a lab organization from the ground up. You will own the processes that keep our hardware and physical system test environments running, and you will directly shape how we verify and validate the next generation of Amazon robotics.

    As a Test Lab Manager, you will lead a multidisciplinary team of infrastructure, operations, and maintenance staff spanning multiple lab locations that support hardware and physical system testing. Your team runs tests and experiments, operates and maintains test fixtures, lab equipment, control systems, and motion capture systems, coordinates test intake and scheduling, and keeps test uptime high through proactive and corrective maintenance. You will be responsible for standing up new lab spaces, establishing the processes and systems that manage incoming test demand, and growing and developing the team as the lab footprint expands. If you are energized by leading hands-on technical teams, building operational excellence into a scaling organization, and enabling robotics verification and validation, we want to hear from you.

    Key job responsibilities

    • Lead execution of hardware and physical system test and experimentation campaigns across multiple lab locations, ensuring tests are run safely, on schedule, and with high-quality data in support of verification and validation goals.
    • Partner with cross-functional project groups-hardware, software, systems, and quality engineering teams-to understand test requirements, plan lab capacity, and support experimentation from setup through data collection and review.
    • Build and own test request intake and management processes and systems, standardizing how test demand is submitted, prioritized, scheduled, and tracked across sites.
    • Provide visibility into lab testing activities, capacity, and equipment availability by developing dashboards and reporting that help stakeholders track test status, utilization, and throughput across sites.
    • Lead and develop a multidisciplinary lab team (infrastructure, controls, operations, and maintenance staff) across multiple test lab locations, providing coverage across shifts and on-call rotations.
    • Own the operation, availability, and uptime of test environments, fixtures, lab equipment, control systems (PLC, I/O), motion capture systems, and environmental test chambers.
    • Establish and continuously improve lab operational processes, SOPs, and documentation to enable safe, repeatable, and high-throughput testing.
    • Oversee preventive and corrective maintenance programs for lab equipment and electro-mechanical systems to maximize test readiness.
    • Stand up new lab spaces, coordinating equipment sourcing, installation, calibration, and onboarding of staff to bring labs online on schedule.
    • Ensure safety compliance and manage lab safety protocols specific to robotics hardware testing (e.g., gantry interlocks, robot safety devices, lockout procedures).

    A day in the life

    You might start your morning reviewing the test request queue and the day"s schedule across your lab sites, reallocating staff to keep high-priority verification campaigns on track. You could spend part of the day running a hardware test campaign alongside a cross-functional project team, then work with your controls engineers to resolve an issue with an automated test cell. In the afternoon you might refine your test intake process based on feedback from engineering partners, review a dashboard of lab utilization to rebalance capacity, and coach a team member stepping into a new area of ownership. Throughout, you will remove bottlenecks, improve processes, and keep your labs running safely and reliably.

    About the team

    We are a growing System Verification and Validation organization building the lab infrastructure that validates robotic hardware and physical systems across multiple dimensions of performance and reliability as we scale from prototype to production. This Test Lab Manager role will lead the first dedicated lab engineering organization on the team, spanning multiple sites and disciplines. If you want to help build a lab organization from the ground up and leave your mark on the next generation of Amazon robotics, this is the team to join.

    Numbers & Facts

    LocationNorth Reading, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Calibrationunmatched
    • Campaignsunmatched
    • Capacity Requirements Planning (CRP)unmatched
    • Capacity Utilizationunmatched
    • Coachingunmatched
    • Continuous Improvementunmatched
    • Control Engineeringunmatched
    • Control Systemsunmatched
    • Cross-Functionalunmatched
    • Data Collectionunmatched
    • Data Qualityunmatched
    • Documentationunmatched
    • Electromechanical Systemsunmatched
    • Equipment Maintenance/Repairunmatched
    • Establish Prioritiesunmatched
    • Hardware Administrationunmatched
    • Hardware Quality Assuranceunmatched
    • High Throughputunmatched
    • Input/Outputunmatched
    • Laboratory Equipmentunmatched
    • Laboratory Managementunmatched
    • Laboratory Operationsunmatched
    • Laboratory Testingunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • On Callunmatched
    • Onboardingunmatched
    • Operational Improvementunmatched
    • Operations Processesunmatched
    • Preventative Maintenanceunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • Programmable Logic Controller (PLC)unmatched
    • Prototypingunmatched
    • Quality Assurance Methodologyunmatched
    • Quality Engineeringunmatched
    • Reporting Dashboardsunmatched
    • Roboticsunmatched
    • Safety Complianceunmatched
    • Standard Operating Procedures (SOP)unmatched
    • System Testunmatched
    • System Validationunmatched
    • Systems Administration/Managementunmatched
    • Systems Engineeringunmatched
    • Team Lead/Managerunmatched
    • Test Automationunmatched
    • Test Fixturesunmatched
    • Test Labunmatched
    • Test Plan/Scheduleunmatched
    • Test Requirementsunmatched
    • Testingunmatched
    • Time Managementunmatched
    • Validation Testingunmatched

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