Design, develop, and execute manual and automated test plans, test cases, and test scripts for Salesforce applications.
Validate workflows, customizations, configurations, and integrations across Salesforce Clouds (Sales, Service, Experience, etc.).
Perform functional, regression, system, performance, load, smoke, and usability testing.
Identify, document, and track defects through tools such as JIRA or equivalent bugtracking systems.
Verify data integrity and perform API validations using SOQL/Salesforce Workbench/Postman where required.
Conduct integration testing between Salesforce and external systems (MuleSoft, APIs, thirdparty applications).
Participate in requirement review meetings to understand business flows and provide testcoverage insights.
Review and analyze user stories, acceptance criteria, and technical documentation.
Maintain test data, environments, and sandbox deployments; validate changes during deployments.
Property & Casualty (P&C) – Home, Auto, Commercial, Umbrella insurance.
Assess client needs and recommend appropriate insurance products across life, health, property, and auto lines.
Evaluate risks, review existing policies, and identify coverage gaps.
Guide customers through policy selection, renewals, claims, and endorsements.
Maintain accurate records, process policy updates, claims, cancellations, and documentation.
Stay updated on insurance regulations, industry trends, and product offerings.
Analyze and understand functional requirements to derive positive and negative test scenarios.
Design and execute functional, integration, regression, and system test cases based on requirements.
Perform manual functional testing with full coverage across test phases (Integration, System, Regression, Smoke, Sanity, Ad-hoc).
Log, track, and validate defects; collaborate with business analysts and developers for issue resolution.
Prepare test documentation including Test Plans, Test Cases, Test Summary Reports, and traceability matrices.
Review and validate new functionalities, ensuring alignment with expected behavior across different environments (e.g., frontend, backend, and legacy systems).
Execute postdeployment validation (production checks) to ensure code stability after releases.