The Test Manager is responsible for the planning and project management of all testing activities required to bring our clients live on the Benefitfocus enterprise platform. The Test Manager works closely with our clients, the Benefitfocus Project Manager, and the other Benefitfocus project team members throughout the test effort to ensure successful delivery of a quality solution. The Test Manager must ensure proper management of the testing activities, including workstream management, risks / issues management, escalations, status reporting, etc. This is a full-time position that requires excellent communication, organization, and time management skills.
Responsibilities
Plan testing scope and timeline for assigned projects
Manage testing activities on implementations, including component, system, and UAT testing
Manage a number of projects and test efforts simultaneously
Attend design meetings and identify downstream dependencies impacting testing success
Create and maintain integration test plans in accordance with internal and external project plans and technical requirements
Maintain visibility into the status of test environments and ensure that they will be available and updated as needed for testing
Coordinate internal system testing of solution functionality prior to external testing with clients
Facilitate testing kickoff and be the main point of contact for all client coordination required to complete client-involved testing
Facilitate regular status meetings with the clients and the Benefitfocus internal project teams
Drive testing activities progress across the areas of application configurations, data integrations, reports, data imports, etc.
Work closely with the client and Benefitfocus Project Manager to track testing status against the project plan / test plan
Coordinate issue identification and tracking along with troubleshooting: execute issue resolution and escalation of critical issues during testing
Address outstanding issues and mitigate project risks to ensure a timely implementation
Gain client signoff on testing activity milestones
Maintain an active status view of all projects and ensure risk / issue identification and escalations to ensure project remains on track
Ensure that the project management tools are maintained with accurate status information
Maintain a thorough knowledge of the Benefitfocus enterprise platform and products
Maintain a working knowledge of industry concepts, terminology, events, and trends
Other duties as assigned
Keyword: Test Manager Required Experience:
Bachelor s degree is required
3+ years of experience in software testing, quality assurance, or related area
Excellent written and verbal communication skills
Excellent presentation skills and ability to lead meetings
Ability to excel in a fast-paced environment
Exemplary organization skills and time management skills
Experience in HR or benefits management a plus
Knowledge of benefit plans/structures is a plus
Knowledge of 834 or other data exchange formats is a plus
Ability to handle stressful situations
Ability to manage multiple, simultaneous, competing priorities
Candidates must be a self-starter and be effective at times without clear direction
Ability to travel up to 25% as needed
From: Benefitfocus
Numbers & Facts
Location
Charleston, SC
Skills
Acceptance Testingunmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Customer Relationsunmatched
Data Formatsunmatched
Data Qualityunmatched
Functional Testingunmatched
Identify Issuesunmatched
Integration Testingunmatched
Leadershipunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project Management Softwareunmatched
Project Planningunmatched
Project Trackingunmatched
Project/Program Managementunmatched
Risk Analysisunmatched
Risk Managementunmatched
Software Configuration Managementunmatched
Software Testingunmatched
System Testunmatched
Test Plan/Scheduleunmatched
Testingunmatched
Time Managementunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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