• Worcester, MA
    4 days ago

    Job Description

    About the role

    As a Test Manager, you will make an impact by leading end-to-end quality engineering and testing initiatives for strategic insurance technology programs. You will be a valued member of the Quality Engineering and Assurance team, working closely with client stakeholders, delivery leaders, project managers, business teams, and testing professionals to ensure successful project outcomes.

    In this role, you will provide leadership across testing strategy, governance, quality assurance, stakeholder management, risk mitigation, and delivery execution while driving continuous improvement and operational excellence.

    Work model

    At Cognizant, we strive to provide flexibility wherever possible and are committed to supporting work-life balance through our wellbeing programs.

    This role requires working onsite five (5) days per week at the client location in Worcester, Massachusetts.

    The work model for this position is subject to change based on business and client requirements.

    Work authorization

    Applicants must be legally authorized to work in the United States without requiring employer-sponsored visa sponsorship now or in the future.

    In this role, you will:

    • Lead end-to-end testing activities across large and complex technology programs.
    • Define and execute comprehensive test strategies, plans, schedules, resource models, and governance frameworks.
    • Manage testing teams, ensuring successful delivery against quality, budget, and timeline commitments.
    • Drive defect management, test reporting, risk assessments, and issue resolution activities.
    • Collaborate with business leaders, technology teams, and client stakeholders to ensure alignment on quality goals and project objectives.
    • Establish and monitor quality metrics, KPIs, and testing dashboards to support executive-level reporting.
    • Support automation, process optimization, and continuous improvement initiatives across the testing lifecycle.
    • Manage testing environments, resource utilization, dependencies, and release readiness activities.
    • Ensure compliance with client, regulatory, and organizational quality standards.

    Required qualifications

    • Bachelor''s degree in Computer Science, Information Technology, Engineering, or a related field.
    • Extensive experience leading enterprise-level testing and quality engineering programs.
    • Proven expertise in test strategy development, test planning, execution management, and governance.
    • Strong stakeholder management and client-facing communication skills.
    • Experience managing distributed testing teams and coordinating cross-functional delivery efforts.
    • Strong understanding of defect management, risk management, and quality assurance methodologies.
    • Experience with Agile, Scrum, Waterfall, and hybrid delivery models.
    • Demonstrated ability to manage multiple priorities in a fast-paced environment.

    Preferred qualifications

    • Experience within the Property & Casualty Insurance industry.
    • Experience managing testing services under Statement of Work (SOW) engagements.
    • Knowledge of modern test automation frameworks and quality engineering practices.
    • Relevant certifications such as ISTQB, PMP, Certified Agile Tester, or similar credentials.
    • Experience driving quality transformation initiatives across enterprise environments.

    Benefits

    Applicants for employment in the United States may be eligible for the following benefits:

    • Medical, Dental, Vision, and Life Insurance
    • Short-Term and Long-Term Disability Coverage
    • Paid Parental Leave
    • 401(k) Plan with Company Contributions
    • Paid Time Off (PTO) and Company Holidays
    • Employee Assistance Programs
    • Wellness Programs and Resources
    • Continuing Education and Professional Development Opportunities

    Benefits offerings are subject to eligibility requirements and may be modified by Cognizant at any time in accordance with applicable plans and policies.

    Additional employment information

    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

    About Cognizant:

    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

    Numbers & Facts

    LocationWorcester, MA
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttps://www.cognizant.com

    About Company

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world.

    We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.

    Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.

    What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

    Skills

    • Agile Programming Methodologiesunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Budgetingunmatched
    • Bug Tracking/Defect Managementunmatched
    • Calendar Managementunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Delivery Drivingunmatched
    • ISTQB Foundationunmatched
    • Information Technology & Information Systemsunmatched
    • Insuranceunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Maintain Complianceunmatched
    • Multitaskingunmatched
    • Operational Improvementunmatched
    • Performance Metricsunmatched
    • Power Amplifierunmatched
    • Problem Solving Skillsunmatched
    • Process Engineeringunmatched
    • Process Improvementunmatched
    • Project Management Professional (PMP)unmatched
    • Project/Program Managementunmatched
    • Property and Casualty Insuranceunmatched
    • Quality Assuranceunmatched
    • Quality Assurance Methodologyunmatched
    • Quality Engineeringunmatched
    • Quality Metricsunmatched
    • Quality Monitoringunmatched
    • Regulatory Complianceunmatched
    • Reporting Dashboardsunmatched
    • Resource Utilizationunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Scrum Project Management and Software Developmentunmatched
    • Statement of Work (SOW)unmatched
    • Strategic Planningunmatched
    • Team Lead/Managerunmatched
    • Technical Strategyunmatched
    • Test Automationunmatched
    • Test Plan/Scheduleunmatched
    • Test Strategyunmatched
    • Testingunmatched
    • Vision Planunmatched

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