Test Program Manager

Job Title: Test Program Manager

Location: Atlanta, GA / Richmond, VA (Hybrid)
Experience: 12+ Years

Role Summary

We are seeking an experienced Test Program Manager to lead and govern testing activities across large-scale enterprise programs. The ideal candidate will oversee multiple testing workstreams, drive quality governance, manage cross-functional dependencies, and ensure successful delivery of complex releases. This role requires strong leadership, stakeholder management, program-level planning, and expertise in end-to-end testing strategies.

Key Responsibilities

• Lead end-to-end testing activities across multiple applications, workstreams, and Test Leads within a program.
• Define and implement program-level test strategy, governance frameworks, quality standards, and testing operating models.
• Manage cross-functional dependencies, program risks, issues, and critical path testing activities.
• Drive System Integration Testing (SIT), End-to-End Testing (E2E), Regression Testing, User Acceptance Testing (UAT), and release readiness activities.
• Monitor and report program-level quality metrics including test execution progress, defect trends, risk assessments, RAG status, and release-readiness indicators.
• Establish and lead defect governance processes, ensuring timely resolution of critical defects across teams.
• Coordinate test environment management, test data planning, resource allocation, and capacity management.
• Collaborate with business stakeholders, product owners, development teams, architects, and program leadership to ensure quality outcomes.
• Facilitate Go/No-Go decision meetings and provide recommendations based on quality and risk assessments.
• Drive adoption of test automation strategies, continuous testing practices, and quality engineering initiatives.
• Escalate program risks, issues, and dependencies with impact analysis, mitigation plans, and recommendations.
• Mentor Test Leads and QA teams on testing best practices, quality standards, and delivery excellence.

Mandatory Skills / Must-Have Areas

Test Program Management

• Experience leading enterprise-wide testing programs involving multiple applications and teams.
• Strong expertise in program-level test governance and quality assurance management.

Testing Lifecycle & Methodologies

• Deep understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Hands-on experience with Agile, Scrum, SAFe, and Waterfall delivery methodologies.

Enterprise Testing

• Extensive experience in:
  • System Integration Testing (SIT)
  • End-to-End Testing (E2E)
  • User Acceptance Testing (UAT)
  • Regression Testing
  • Release Validation

Quality Governance

• Defect Management and Defect Triage
• Quality Metrics & Reporting
• Risk Management & Dependency Tracking
• Executive Status Reporting

Tools & Technologies

• JIRA
• Azure DevOps
• ALM / HP Quality Center
• Zephyr
• qTest
• TestRail
• Azure Test Plans

Automation & DevOps

• Test Automation Frameworks
• Continuous Testing
• CI/CD Pipeline Integration
• DevOps Quality Gates

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
• 12+ years of IT experience with at least 5+ years in Test Program Management or Test Delivery Leadership roles.
• Proven experience managing large-scale enterprise testing programs supporting multiple applications and distributed teams.
• Strong experience in test governance, quality management, and release readiness activities.
• Experience working with senior stakeholders and executive leadership.
• Excellent communication, leadership, presentation, and stakeholder management skills.
• Ability to influence decision-making and successfully manage complex testing programs.

Preferred Qualifications

• Experience supporting Digital Transformation, Cloud Migration, or Enterprise Modernization initiatives.
• Exposure to DevOps practices and Continuous Delivery environments.
• Experience implementing enterprise-wide test automation strategies.
• QA Certifications such as ISTQB, CSTE, or equivalent.
• Experience within Healthcare, Insurance, Banking, Financial Services, or other regulated industries.

Key Competencies

• Program & Portfolio Testing
• Quality Governance & Metrics
• Risk & Dependency Management
• Release Readiness & Go/No-Go Decisions
• Executive Reporting
• Stakeholder Management
• Defect Governance
• Test Automation Strategy
• Resource & Capacity Planning
• Agile / SAFe Delivery
• Leadership & Team Management
• Continuous Quality Improvement

Nice-to-Have Skills

• Cloud Testing (AWS / Azure)
• Performance Testing Exposure
• API Testing Knowledge
• Enterprise Release Management
• Digital Transformation Programs
• Quality Engineering Practices